Service Division Manager
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Why Youll Love Working With Us
Some of the key benefits of joining Programmed include:
Attractive remuneration package: Competitive salary with annual performance and remuneration review program
Career progression: A senior leadership role with scope to shape strategy drive business development and expand new service linesparticularly within our Audio Visual (AV) portfolio
Exclusive employee perks: Access discounts and benefits with over 600 retailers including Coles Woolworths BWS Dan Murphys The Good Guys JB Hi-Fi BCF SuperCheap Auto and many more.
Investment in you: Access to professional development leadership mentoring certifications and structured training programs to support your ongoing growth
Your wellbeing our priority: Strong safety culture generous paid parental leave and access to our Employee Assistance Program with initiatives designed to support you and your family
About the Opportunity
Programmed are seeking a skilled Service Division Manager to lead and grow our Service Division within our Electrical Technologies business unit. This leadership role is responsible for overseeing and ensuring the successful delivery of strategy policy programs and procedures to achieve agreed performance outcomes.
This role will be crucial in driving operational excellence ensuring compliance with Service Level Agreements (SLAs) and contribute directly to profitability and sustainable growth. You will oversee our major maintenance contracts while also taking ownership of financial performance reporting and business development initiatives.
This permanent full-time role is based out of our Hindmarsh office and offers someone the chance to help continue to grow our businessparticularly strengthening and expanding our AV offerings within South Australia.
Due to the nature of the role being involved with our National Defense team and projects you will need to able to obtain ASIC or Australian Government security clearance.
Key Responsibilities
- Full P&L accountability including budgeting forecasting cost control and margin improvement
- Oversee job closures invoicing tender submissions and quote approvals
- Monitor contract performance against KPIs and implement strategies to improve profitability and efficiency
- Lead the safe timely and cost-effective delivery of maintenance and service contracts
- Oversee key client relationships and ensure service levels and customer expectations are met
- Review estimates support workforce planning and ensure accurate reporting and internal controls
- Lead mentor and support Project Managers and Coordinators to drive high performance
- Foster a culture aligned to PET values supporting engagement development and succession planning
- Proactively build and maintain client relationships to drive new opportunities and revenue growth
- Support expansion of service offerings particularly within AV and communications
About You
To succeed in this role you will be an experienced service leader with strong commercial acumen and a proven ability to manage both operational delivery and financial performance. You will be proactive in client engagement and confident in driving growth initiatives.
You will bring:
- Demonstrated experience managing a P&L within a service construction engineering or technical environment
- Strong experience in service delivery project or contract management roles
- Strong understanding of service delivery methodologies and systems management
- Proven experience interacting with clients in a proactive front-of-house or sales capacity
- Experience overseeing budgets cost control and forecasting
- A background in electrical services / communications experience highly desired
- Able to obtain ASIC or Australian Government security clearance
- Experience in preparing and submitting tenders and managing contract documentation highly desired
- Excellent communication interpersonal and organisational skills
About Us
Programmed Electrical Technologies is one of the leading providers of audio visual communications and electrical services providing customers with a complete end-to-end solution across a multitude of industries. Working with Programmed Electrical Technologies means you will become part of the Programmed team: a company that encourages career development supports flexibility and cares about your personal wellbeing and safety.
Work With Us
Join us on our mission to build outstanding people strong customers and great communities. Apply today.
Our Commitment
Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and PERSOL strives for diversity inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures gender age sexual orientation or abilities to apply.
To learn more about working with Programmed and PERSOL we encourage you to visit our website.
Required Experience:
Manager
Key Skills
- area management
- Employee Evaluation
- Cold Calling
- Construction Experience
- Management Experience
- Profit & Loss
- Territory Management
- Restoration
- Sales Management
- Budgeting
- Leadership Experience
- Mentoring
