IT Coordinator
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Job Location:
Meilen - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
As IT Coordinator you support the performance security and availability of our IT systems and our exclusive discreet and client focused setting you provide reliable and responsive first level IT support to our clinical operational and hospitality teams on site. You contribute to maintaining a secure and stable technology environment that upholds the highest standards of confidentiality service excellence and operational continuity. This is an on-site position based in Zollikon ZH.
Your Responsibilities
- Act as the primary on site IT point of contact for the practice coordinating IT related topics between internal users and external IT service providers
- Support the smooth day-to-day operation of IT systems used by clinical and administrative teams
- Handle and track IT support requests resolving first level issues and escalating more complex topics to outsourced IT partners
- Assist with basic troubleshooting of hardware workplace equipment printers mobile devices and network connectivity
- Assist with the setup coordination and maintenance of workstations mobile devices user accounts and access rights
- Support IT onboarding and offboarding processes including device preparation system access and documentation
- Support basic cybersecurity and data protection practices including access management endpoint protection secure remote access and the secure handling of sensitive patient data
- Assist with business continuity and disaster recovery processes in collaboration with external IT providers
- Maintain IT documentation system inventories and user guides
- Support the coordination and daily use of core healthcare and business applications such as EHR or EMR systems Microsoft 365 ERP and CRM solutions including Salesforce
- Prepare relevant reports on IT services costs and performance and proactively suggest areas for improvement
- Identify recurring issues and contribute to the continuous improvement of IT services and user experience
- Support the coordination and optimisation of the core application landscape across ERP CRM EHR or EMR and other cloud solutions
You are/have
- Education or training in IT Computer Science or a related field
- We are open to junior and early career candidates. Candidates whose experience consists of internships apprenticeships or a first professional role are encouraged to apply
- Experience or interest in working with outsourced IT service providers or in a managed service environment
- Basic understanding of workplace IT infrastructure operating systems networks and standard business applications
- Solid working knowledge of Microsoft 365 and familiarity with general cloud-based applications
- Excellent command of English at C1 level and a good command of German at minimum B2 level
- A service-oriented mindset with strong communication and organisational skills
- Willingness to learn about healthcare IT Swiss data protection requirements and information security best practices
- High level of discretion and reliability when handling sensitive patient and company data
- Structured proactive and comfortable working in a regulated healthcare environment
- Eligibility to work in Switzerland
- Experience in healthcare medical practices or other regulated environments
- Familiarity with ticketing systems endpoint management tools or basic networking concepts
- Entry level IT or cloud certifications for example Microsoft Azure or Salesforce
What we offer
At Kusnacht Practice we offer a unique working environment in a world-leading clinic for mental health and well-being. You will be part of a passionate and supportive team working in a respectful open and international atmosphere. We provide a thorough onboarding process and opportunities to make a direct impact in a setting where quality privacy and care come first.
Contact Information
If you are inspired by our mission and would like to contribute to a world-class standard of care we look forward to receiving your application in English including your CV motivation letter salary expectations and earliest possible start date.
About us
At The Kusnacht Practice we are passionate about helping clients make sustainable life changes. The Kusnacht Practice is renowned for its absolute dedicated attention and precision honesty and transparency in a warm and empathetic environment for all. We are a young dynamic rapidly growing business that is highly adaptable and constantly evolving. A career at The Kusnacht Practice means challenging yourself to always see opportunities think bigger and go the extra mile in caring for our clients and our team.
Required Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Mac Os
- Avaya
- Mobile Devices
- Windows
- Help Desk
- IT Support
- Order Fulfillment
- Project Coordination
- Google Suite
- Troubleshooting
About Company
At The Kusnacht Practice, we are passionate about helping clients make sustainable life changes. The Kusnacht Practice is renowned for its absolute, dedicated attention and precision, honesty and transparency in a warm and empathetic environment for all. We are a young, dynamic, rapid ... View more
