Catering Sales Manager

Dunedin, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Additional Information: This hotel is owned and operated by an independent franchisee Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

About the Fenway Hotel

Originally opened in 1927 The Fenway Hotel is an icon of the jazz age playing host to notable explorers artists politicians musicians and living legends in its time as an operating hotel. Today Fenway is a Mainsail Lodging & Development property and a member of the prestigious Autograph Collection of Marriott International Inc.

The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property is a part of the Marriott Autograph Collection group. Weve created a homage to Dunedins rich music history and a destination for those to get carried away in their own verse. If you share our passion we look forward to hearing from you.

Its time to write your own tune with us and join the band at Dunedins very own jazz inspired boutique hotel. Can you sing along Apply today!

Tampa Bay Top Workplaces

Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Timesa reflection of our positive culture growth opportunities and commitment to our team. Join us!

Job Summary:

As a Catering Sales Manager you are responsible for generating local social and catering business coordinating select on-site social events identifying and developing target accounts and nurturing existing client relationships to meet or exceed assigned revenue goals. This role executes contracts for local catering and social events ensuring business is transitioned accurately and in a timely manner to support seamless event execution and service delivery. You will achieve catering revenue goals by strategically up-selling and maximizing each opportunity while maintaining profitability and client satisfaction. Proactive sales effortsincluding outside sales calls industry networking trade shows and site inspectionsare essential to building a strong and sustainable business pipeline.

Success in this role requires cultivating long-lasting trusted relationships with clients meeting planners local wedding vendors community partners and internal teams. You will represent the hotel and ownership with professionalism and integrity fostering inclusive relationships that reflect our commitment to diversity equity and belonging. By delivering consistent service excellence throughout the sales and event experience you drive customer loyalty and repeat business.

Qualification Standards

Education & Experience

Bachelors degree preferred; equivalent combination of education and experience considered

Catering sales events or convention services experience required

Familiarity with the local market preferred

Strong customer service communication - both verbal and written and presentation skills

Ability to effectively present information to individuals and groups

Proficiency in Microsoft Office programs Marriott systems SFAweb and CI/TY

Physical Demands

Ability to sit or stand for extended periods of time

Ability to lift push pull up to 50 lbs

Ability to communicate clearly

Corrected vision within normal range

Ability to drive/transport self and others

Ability to travel domestically and internationally

Flexible schedule including evenings weekends and extended hours based on business needs

Mental Demands

Ability to make sound judgments and decisions quickly

Ability to manage multiple priorities and meet deadlines

Work independently while collaborating effectively with others

Maintain the highest degree confidentiality of sensitive information

Perform effectively in high-pressure and fast-paced environments

Ability to effectively handle challenges in the workplace including anticipating preventing identifying and solving problems as necessary

Essential Job Functions

Maximizing Revenue & Managing Profitability

Identify qualify solicit and close local social catering business to meet or exceed individual and hotel revenue goals

Manage and coordinate definite local catering business ensuring accuracy and profitability

Prepare and generate Banquet Event Orders (BEOs) contracts proposals group resumes and rooming lists

Process billing and ensure timely and accurate financial reconciliation

Proactively solicit affiliate and ancillary business associated with citywide and local events

Maintain a strong understanding of the local market including competitor positioning economic conditions and demand trends and effectively sell against them

Maximize revenue through strategic up-selling of packages menus and food and beverage enhancements

Identify opportunities for process improvement and operational efficiencies

Maintain a clear understanding of target customers and service expectations

Drive financial performance by increasing revenue controlling expenses and delivering value for ownership

Managing Sales Activities

Manage sales efforts related to local social and catering business

Respond promptly and professionally to incoming catering inquiries

Capture and close the most profitable opportunities based on market conditions and hotel needs

Negotiate contracts using effective sales and pricing strategies within established guidelines

Design develop and sell creative catered events

Maintain accurate records and forecasting reports related to catering revenue and pace

Execute catering sales strategies and initiatives

Support the operational aspects of business booked ensuring accurate and timely turnover to Events and Operations teams

Promote accountability and consistent follow-through to achieve business objectives

Executes and supports Customer Service Standards and hotels Brand Standards.

Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).

Participates in and practice daily service basics of the brand

Building Successful Relationships

Work collaboratively with Sales Marketing Events Culinary and Operations teams to ensure aligned and non-duplicative sales efforts

Partner closely with operations to ensure successful execution of booked events

Collaborate with hotel leadership to develop and execute catering sales plans aligned with revenue goals and market demand

Work with Food & Beverage leadership to develop menus and offerings that drive sales

Build and maintain productive relationships with clients wedding professionals vendors community partners and industry peers including all other departments of the hotel to ensure guest satisfaction

Ensures that the property implements a seamless turnover from sales to operations while consistently delivering high level of service.

Providing Exceptional Customer Service

Understand client needs objectives and challenges to recommend appropriate solutions prior to and during their program/event

Deliver attentive and proactive service before during and after events to ensure guest satisfaction and loyalty

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship.

Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

Additional Responsibilities

Performs other duties as assigned to meet business needs

Hotel Performance

Ensure successful performance by assisting guests with an exceptional experience to ensure high performing scores on the GSS (Guest Satisfaction Surveys) according to Marriott and Mainsail/Fenway standards.

Full-time Associate Benefits Medical Dental & Vision HSA & Flexible Spending Account Options Basic Life & Disability Plan Options 401K Retirement Plan Paid Time Off Holiday Pay Career Training & Development Opportunities Tuition Reimbursement Bereavement Leave Employee Assistant Program (EAP) Jury Duty (May vary by state) Employee Discounts Employee Referral Bonus Free meal for all full-service hotel employees. Pay is dependent on experience and qualifications

This company is an equal opportunity employer.

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Required Experience:

Manager

DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices ...