Document Management Processor
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Job Location:
Birmingham, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
The work we do has an impact on millions of lives and you can be a part of it.
Wehelp protect our customers against lifes ofwhere you work within thecompany youll behelping provide protection and peace of mind when our customers need it most.
The Document Management Processor ensures swift and accurate processing of department faxes e-mails express mail delivery requirements checks for initial premium new applications and other mail items as assigned to APD. This role will utilize multiple systems for research to accurately identify classify and electronically route mail to the proper location i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient in working with multiple processing functions and strict service level agreements (SLA).
Responsibilities
- Required to work rotating Saturday shifts
- Execute transactions electronically for multiple processing functions: APD Operations US Warranty Revelos and AUL.
- Utilize the following systems daily: Application Extender (AX) Policy Tracker One (PTO) Captiva Kofax MAX and Warranty Admin.
Knowledge Skills & Abilities:
- Strong computer proficiency including accurate typing (3550 WPM) and basic knowledge of Microsoft Excel and Word.
- Experience working with electronically received documents attachments and administrative processing systems (preferred).
- 12 years of office experience with customer interaction demonstrating clear written and verbal communication skills.
- High attention to detail strong analytical and problemsolving abilities and the capacity to learn new processes and adapt to evolving technology.
- Ability to multitask manage changing priorities under pressure maintain professionalism in stressful conditions and meet a 30pound lifting requirement.
$41600 - $41600 a year
Protectives targeted salary range for this position is $41600 to $41600. Actual salaries may vary depending on factors including but not limited to job location skills and experience. The range listed is just one component of Protectives total compensation package for employees.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits addition to offering comprehensive health dental and vision insurance we support emotional wellbeing through mental health benefits and an employee assistance balance is important and Protective offers a variety of paid time away benefits (e.g. paid time off paid parental leave short-term disability and a cultural observance day).The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts a pension plan and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards Protectives platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Companys benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability please emailemailprotected. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting retaining and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
Protect your future with a life insurance policy or annuity from Protective. Discover options that give you and your family confidence for what's ahead.
