Business Analyst (TLTSDA)

King County Metro Transits Facilitieshas an exciting opportunity for a Business Analyst. This position will be a crucial link between business needs and technology solutions ensuring that our projects align with Metros belief that transportation is a human right.

QuestionsIf you have any questions regarding this position or recruitment please contact Daniel Russell Talent Advisor at .

Applying equity and social justice principlesis a daily responsibility and a foundational expectation for all King County this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of the work. Job duties include but are not limited to:

• Monitor maintain and audit systems to ensure real-time data is accurate and reliable analyze charging data to improve schedules and reduce energy costs provide technical support to resolve system issues train staff on effective system use and continually look for ways to improve system efficiency and performance.
• Work with other divisions departments and/or vendors on data connectivity data collections and data problem-solving.
• Incorporate equity and social justice practices and perspectives into analysis and reporting highlighting disparities opportunities for improvement and/or projects.
• Lead requirement-gathering sessions with stakeholders to understand business questions challenges and desired outcomes.
• Translate business needs into clear actionable requirements and user stories that align with available data and systems.
• Align the stakeholder expectations while ensuring data integrity to recommend practical data-informed solutions.
• Explore analyze data integrity and interpret data from multiple sources including incomplete or inconsistent data and support cleanup of data.
• Provide clear insights and recommendations that support data-driven decision-making and continuous improvement.
• Design develop and maintain Power BI dashboards and reports that clearly display KPIs metrics and trends.
• Apply visual management principles so visuals support performance tracking transparency team accountability and leader standard work.
• Plan and prioritize work using project management best practices and approved project management tools.
• Break down work into manageable tasks estimate effort and track progress against deadlines and deliverables.
• Act as a proactive thought partner by raising issues early asking clarifying questions and suggesting options without waiting for direction.
• Provide training coaching and support to colleagues on metrics dashboards and basic data literacy.
• Manage the lifecycle of assets by ensuring they remain in good condition comply with industry standards and are properly tagged tracked and documented in EAM database and assist customers as needed. Support legacy databases and security databases as needed.
• Apply basic GIS principles and spatial data concepts in support of GIS-integrated asset management.
• Lead continuous improvement training and activities and support workforce development as needed.
• Other duties as assigned.

To be considered eligible for this role applicants must possess these MINIMUM QUALIFICATIONS:

• Minimum of two (2) years related business process analysis and improvement experience including facilitation/leadership experience OR any combination of experience/education/training that provides the required knowledge skills and abilities.
• Minimum of three (3) years of experience using Microsoft Excel.
• Two (2) or more years of experience with using Microsoft Power BI (Business Intelligence) or similar BI tools.
• At least one (1) year of SQL experience.
• Ability to be an equity-minded team player who works collaboratively values equity and inclusion and respects diverse perspectives while supporting an equitable work environment.
• Comprehensive knowledge of analysis design and development of various business systems.
• Familiarity with project management techniques and methodologies incorporating equity principles.
• Strong analytical thinking and collaborative problem-solving skills emphasizing equity considerations.
• Planning organizational techniques and project management skills with a focus on equity and inclusivity.
• Effective communication skills including preparing clear concise reports and presentations that incorporate equity principles.

The most competitive applicants will possess theseDESIRABLE QUALIFICATIONS

• Experience in working with zero emission type data.
• Experience in Metro or transportation.
• Experience with Microsoft Power Apps.
• Advance experience with Microsoft Office.
• Proficiency in utilizing auditing and quality assurance tools ensuring equity in diagnostic and evaluation processes.
• Skill in leading process improvement workshops emphasizing equity diversity and inclusion.
• Proficiency in process improvement methods such as Lean Six Sigma Theory of Constraint and/or Toyota Kata ensuring equitable application.
• Experience in the use of large complex spreadsheets word processing presentation statistical analysis and database software.
• Advanced knowledge of and experience with King Countys administrative systems processes policies and procedures.
• Experience with Asset Management Systems/CMMS (Computerized Maintenance Management Systems).
• Knowledge and experience using EAM Cognos reporting and Oracle/EBS.
• Knowledge and experience in advanced metering software and hardware integration configuration and programming.

To Apply:

If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact Daniel Russell Talent Advisor at

Required Application Material:

• An online employment applicationwith employment history going back at least ten years if you have ten years of employment (or more to include all relevant experience). Be sure to list all job duties dates of employment and reasons for leaving.
• Attach a cover letter/letter of interest
• Completed supplemental questions

Applications will be screened to determine whether candidates meet minimum qualifications and for clarity completeness and responsiveness to the application instructions above. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes such as reference checks or internal record reviews.

Work Schedule:

This position is anticipated to be full-time. Typical work hours for this specific position are comprised of a 40-hour work week normally 7:00 a.m.-3:30 p.m. Monday through Friday.This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay.

Hybrid Work and Onsite Requirements:

The work associated with this position will be performed or conducted through a combination of teleworking and regular onsite work and meetings. Currently employees in the Facilities Division are exploring working onsite three (3) days per week to align with County directions. Work schedules are subject to change based on operational needs.

Work Location:

The primary location of the position is at the King Street Center offices 201 S. Jackson St. Seattle WA 98104.

Union Membership:This position is represented by PROTEC 17

Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.

KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER:

No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.

For more information regarding this recruitment please contact:Daniel Russell Talent Advisor at .