Community Engagement Specialist
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
About the Role
Were looking for a Community Engagement Specialist who knows how to build nurture and energise online communities. Youll be the human heartbeat of our brand - the person who turns users into advocates conversations into insights and engagement into loyalty.
What Youll Do
- Manage and grow online communities across Discord Telegram Reddit forums and inapp channels
- Facilitate conversations answer questions and keep discussions healthy active and onbrand
- Build relationships with power users VIPs and community influencers
- Plan and execute community events AMAs competitions and engagement campaigns
- Gather community insights and feedback to share with product marketing and leadership
- Monitor sentiment identify trends and proactively address issues
- Develop community guidelines playbooks and engagement frameworks
What You Bring
- 23 years experience in community management engagement or customerfacing digital roles
- Experience in online gambling gaming crypto or fintech (or strong interest in these sectors)
- Strong communication skills and a natural ability to build rapport
- Comfortable managing fastmoving highvolume online conversations
- Dataaware mindset- you understand what good engagement looks like and how to measure it
- A proactive peoplefirst approach
Why youll love it
- Enjoy being in ahigh-achieving and collaborative team who are passionate about the industry and what they do best.
- Exciting high-growth role to build a global community
- Career Growth opportunity
Required Experience:
IC
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
