Head of Customer Solutions
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SquadronEnergyisAustraliasleadingrenewableenergycompanythatdevelopsoperatesandownsrenewableenergyassetsinAustralia. Withprovenexperienceandexpertiseacrosstheprojectlifecycleweworkwithlocal communitiesandourcustomerstoleadthetransitiontoAustraliascleanenergyfuture.
Weare100%Australianownedandhave1.1gigawatts(GW)ofrenewableenergyinoperationand900MWunder construction.
Why work with us
Our goal is to improve the environment for current and future generations by leading Australias transition to renewable energy. Our people are driven by their passion to make a meaningful difference in the world to their families and friends and to themselves.
Though we are united by this common goal we view the tremendous diversity in our teams cultural personal and professional backgrounds as one of our greatest assets. This sense of camaraderie and cross-disciplinary expertise spurs drive and commitment to the growth of our business.
The Opportunity
We are seeking an experienced and commercially astute Head of Customer Solutions to establish and lead a high-performing sales function aligned to Squadron Energys growth strategy.
Reporting to the Executive General Manager Customer and Energy Markets this senior leadership role is responsible for developing and executing the Sales Strategy building an optimal and risk-adjusted Sales Portfolio and owning Squadron Energys end-to-end customer interface.
You will work closely with the Head of Portfolio Strategy and Analytics and other senior leaders to shape customer strategy product offerings and commercial outcomes across PPAs C&I and merchant sales.
Key Responsibilities
In this role you will:
- Lead the development and execution of the Sales Strategy to deliver the optimal Sales Portfolio aligned with asset growth and market dynamics
- Establish and manage customer segmentation acquisition and engagement strategies
- Negotiate and manage large-scale energy contracts including Power Purchase Agreements (PPAs)
- Partner with customers to structure offtake arrangements that meet both customer needs and Squadron Energys risk appetite
- Provide sales performance forecasting and revenue input into budgeting quarterly reviews and strategic planning
- Define and oversee product and service strategies that support long-term customer and portfolio outcomes
- Lead the sales contribution to strategic and governance reviews including Board-level reporting
- Oversee contract handover into Retail Operations to ensure seamless ongoing delivery
- Build lead and develop a team of sales professionals fostering capability performance and engagement
- Contribute as a senior leader within a collaborative matrix-based environment while championing safety wellbeing and company values
About You
You are a strategic sales leader with deep energy market expertise and a strong track record in complex commercial negotiations. You bring a balance of commercial acumen leadership capability and customer focus.
You will also have:
- Minimum 8 years experience in energy retail including high-value and complex transactions
- Strong understanding of energy markets economics and portfolio risk management
- Demonstrated experience managing energy portfolios (electricity gas LNG)
- Proven success negotiating large energy contracts and PPAs
- Exceptional written and verbal communication skills with confidence engaging at executive and Board level
- A strategic solution-focused mindset and the ability to operate effectively in a fast-paced environment
- Strong people leadership skills including developing teams and managing performance
Qualifications:
- Degree in Engineering or Finance (required)
- MBA or Masters in Finance (highly desirable)
To Apply
Squadron Energy is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to create an environment where everyone feels valued and respected.
Aboriginal and Torres Strait Islander people are encouraged to apply.
If you want to make a meaningful difference in this world then we encourage you to take the next steps:
Submit your updated resume outling your relevant experience to date.
Attach a cover letter outlining your motivations behind applying for this role.
Please Note
Appointment to this position will be subject to reference checks a National Police Check and other applicable background screening if required.
Squadron Energy does not accept unsolicited CVs from recruitment agencies. Any unsolicited CVs received will not be considered and no fees will be paid for such submissions.
Required Experience:
Director
Key Skills
- Marketing & Promotions
- Attorney At Law
- Jni
- Airlines
- Art
About Company
Squadron Energy is a leading Australian renewable energy company that provides low-cost, emissions-free energy solutions for its customers by developing, owning and managing a portfolio of wind, solar and storage assets.
