Billing and Collections Specialist

American Healthcare Staffing Association

Job Location:

Astoria, NY - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Its fun to work in a company where people truly believe in what theyre doing!

Were committed to bringing passion and customer focus to the business.

AHS Staffing is an industry leading healthcare staffing firm including nursing allied dialysis and school-based staffing. AHS works diligently to understand the needs of their candidates to connect them with the best positions across the country. The AHS teams goal is to build long-term relationship through honesty and integrity all while helping each candidate meet their career goals.

The Billing and Collections Specialist plays a critical role in the Finance team by ensuring timely and accurate billing maintaining client accounts and supporting the organizations overall financial health. This role manages the weekly billing cycle reconciles payments resolves discrepancies and partners with colleagues across departments to drive accuracy and efficiency. The ideal candidate is detail-oriented collaborative and committed to confidentiality and integrity in all financial processes.

What youll do:

Billing Operations & Payment Processing

Accurately process weekly billing for all customer accounts ensuring invoices are generated submitted and reconciled on time.

Manage billing through multiple customer platforms and electronic systems adapting to client-specific requirements.

Apply track and reconcile customer payments deposits credits and adjustments in a timely manner to maintain accurate account balances.

Conduct peer reviews of reconciliations and payment applications to ensure accuracy and minimize errors.

Accuracy Compliance & Financial Controls

Review all billing documents for completeness accuracy and compliance with company policies contracts and regulatory standards.

Audit automated reconciliations and system-generated reports identifying and correcting discrepancies to safeguard financial integrity.

Monitor customer adherence to billing terms and escalate concerns when necessary to protect company interests.

Safeguard sensitive financial and client information by adhering to strict confidentiality and data security practices.

Customer Support & Cross-Functional Collaboration

Serve as a primary point of contact for client billing inquiries providing clear professional and timely resolutions.

Investigate and resolve disputes or discrepancies by coordinating with internal teams (Finance Sales Operations or Client Services).

Build and maintain strong working relationships with internal partners to ensure smooth billing processes and alignment with client expectations.

Deliver exceptional service by balancing accuracy compliance and client satisfaction.

Reporting Analysis & Process Improvement

Generate review and distribute recurring and ad hoc billing and collections reports to support leadership decision-making.

Analyze account activity to identify trends potential issues or opportunities for process improvements.

Recommend and implement updates to billing policies workflows or automation tools to increase efficiency and accuracy.

Stay informed of updates to billing software ERP systems and industry best practices applying knowledge to improve team performance.

Education:

High school diploma or equivalent required; associate degree in Accounting Finance or Business preferred.

Qualifications

24 years of experience in billing accounts receivable or collections (industry-specific experience is a plus).

Experience with accounting/ERP systems and electronic billing portals.

Technical Skills

Strong understanding of billing processes invoicing and collections practices.

Proficiency in Microsoft Excel (pivot tables VLOOKUP preferred) and Microsoft Office Suite.

Ability to analyze account reconciliations and resolve discrepancies effectively.

Other Skills & Competencies

Ability to work independently while contributing to a collaborative team environment.

Strong organizational skills attention to detail and problem-solving abilities.

High level of integrity and confidentiality in handling financial information.

Strong communication and interpersonal skills when interacting with clients and colleagues.

Compensation:

This is an hourly non-exempt position with a starting pay rate of $23.00 per hour up to $28.00 per hour.
Opportunities for overtime may be available based on business needs.

Location: This is a hybrid role based out of our Edmond Oklahoma or Frisco Texas offices offering a mix of in-office collaboration and work flexibility.

Qualified candidates must possess the physical and mental abilities necessary to perform the jobs essential functions with or without reasonable accommodation. Specific requirements may vary depending on the nature of the position. Applicants should be prepared to discuss their ability to meet these requirements during the interview process. A detailed job description outlining the physical and mental demands of the role will be provided upon request.

All AHSG companies AHS Staffing AHSA and Trio Workforce Solutions are equal employment opportunity employers.

Required Experience:

Its fun to work in a company where people truly believe in what theyre doing!Were committed to bringing passion and customer focus to the business.AHS Staffing is an industry leading healthcare staffing firm including nursing allied dialysis and school-based staffing. AHS works diligently to underst...