Assistant Director of Admissions, Recruitment and Outreach

Position Title:

Position Type:

Hiring Range:

$70600 - $80368 Compensation will be based on education experience skills relevant to the role and internal equity.

Pay Frequency:

The primary responsibility for this position is to implement the recruitment and admissions strategies for all of the academic programs for the School of Engineering Graduate Program. Under the direct supervision of the (Dir of Enrollment Management or Dir of Graduate Programs) the manager of Recruitment and Outreach oversees operations required for achieving admissions and enrollment targets. These activities are expected to result in consistent enrollment of high-quality students and increased awareness of all school programs.

Outreach and Recruiting Efforts

• Plan and execute all recruitment events including on-site and off-site information sessions workshops and yield events. Coordinate all efforts with the BS/MS 5-year students.

• Develop and implement field representation through outreach programs fairs training seminars and presentations for recruitment and enrollment of students from targeted communities.

• Maintain current and thorough knowledge of the university and degree programs represented as well as the organizations sector and workforce.

• Manage and update content for recruitment presentations including digital and print materials

• Required travel during recruitment season 10-15%.

Prospect and Lead Generation

• Serve as the primary contact for prospective students (prior to application submission) through emails phone calls and walk-in.

• Responsible for creating a positive new student experience by building a relationship with prospective students.

• Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.

• Must remain up-to-date with university and SoE programs policies and procedures in order to answer questions regarding the Graduate Engineering Programs degree requirements and application process.

Technology

• Track prospects within SLATE CRM.

• Create and manage all communication within Slate

• Create and track events within Slate

• Other duties as assigned.

Graduate Office Support

• Assist with daily operations activities during busy times. Activities include meeting with students at all stages of the application process providing resource help and assisting with file completion.

• Other duties as assigned.

QUALIFICATIONS:

• Knowledge and experience with higher education system software experience with PeopleSoft Slate and SQL is highly desired.

• Demonstrated excellent oral and written communication skills.

• Team oriented individual with willingness to take initiative.

• Strength of character honesty and integrity.

• Ability to exercise judgment and maintain confidentiality.

• Ability to see the big picture and have a global perspective.

• Demonstrate an understanding of diverse cultures and a respect for those differences.

• Ability to multi-task in a challenging and fast-paced environment with a demonstrated ability to provide excellent customer service.

• Commitment to understand and support Santa Clara Universitys distinctive Jesuit educational vision and willingness to model institutional values of competence conscience and compassion in pursuit of its mission and goals.

Education:

• Bachelors degree required

• Masters preferred.

Years of experience:

• minimum of 3-5 years relevant work experience in a service-oriented function preferably in a university setting.

1. Knowledge

• Experience in administering and supervising all or portions of a college admissions and recruitment office.

• Experience in the development implementation and evaluation of admissions and recruitment strategies including the utilization of research and information technologies strategic planning is essential.

2. Skills

• Excellent oral and written communications skills.

• Experience with SLATE preferred.

• Strong expertise in graduate engineering program recruiting and application operations.

• Exceptional time and project management skills

• Over 2 years of hands-on experience using a student CRM system.

3. Abilities

• Ability to work independently and set own priorities.

• Ability to see the big picture and have a global perspective.

• Ability to use sound judgement when working with diverse groups.

• Ability to maintain a high level of confidentiality.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this accordance with the Americans with Disabilities Act as amended the California Fair Employment & Housing Act and all other applicable laws SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill experience education or other requirements of the position and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.

• Will be required to travel to other buildings on the campus.

• Will be required to attend conference and training sessions within Bay Area or in- or out- of-state locations.

• Will be required to occasionally travel to outside customers vendors or suppliers.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly indoor office environment with windows.

• Offices with equipment noise.

• Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California Nevada Oregon Washington Arizona and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color ethnicity national origin citizenship ancestry religion age sex sexual orientation gender gender expression gender identity marital status parental status veteran or military status physical or mental disability medical conditions pregnancy or related conditions reproductive health decision making or any other characteristic protected by federal state or local laws. For a complete copy of Santa Clara Universitys equal opportunity and nondiscrimination policies please visit the Office of Equal Opportunity and Title IX website at Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report please visit the Campus Safety Serviceswebsite. To request a paper copy please call Campus Safety at . The report includes the type of crime venue and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team ator by phone at .