Field Service Engineer
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Field Service EngineerJob Description
Field Service Engineer
Supporting technical needs of Philips providing installation maintenance and FCO implementation of equipment in multi modalities maximizing customer satisfaction.
Your role:
- The Field Service Engineer is the ambassador of Philips HealthTech ensuring that all customers are satisfied while meeting or exceeding our business targets.
- Executes technical service to the requests problems or planned service activities. These can be coordinated scheduled and with prepared action plans from the customer care center.
- Solutions or actions should be carried out in accordance with our regulatory guidelines processes & procedures.
- Solutions are provided by using remote/onsite diagnostics troubleshooting techniques service technical information or knowledge executing service work orders and keeping the customer informed of the service status. Focuses on First Time Right ensuring there is a clear action plan with parts (if required) and diagnosis before the onsite visit.
- As a Field Service engineer you will be working as a team member of Customer Service delivery team in Portugal and reporting to Area Service Delivery Manager.
- You will have an opportunity to develop your technical skills in a multinational set up while working in a hybrid model.
Youre the right fit if you have:
- Degree in Biomedical or Electrotechnical engineering
- Preferably hands-on technical experience with Medical Devices (Xray / IGT / CT Scanners / Magnetic Resonance or others)
- Customer first attitude works collaboratively autonomy proactive and taking ownership.
- Ability to express sympathy empathy and patience clear and effective communication.
- Technical knowledge and engineering fundamentals (experience is a plus) Good computer PC and internet skills.
- Language: Portuguese and fluent in English (Spanish is a plus)
- Available to travel.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
