Store Operations Lead, Dark Stores
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Get to Know the Team
At GrabMart were not just building the fastest-growing instant commerce platform were building a team thats passionate driven and full of energy. Youll be part of a dynamic team that believes in ownership positivity and growth. You will report to the Manager.
Get to Know the Role
The Store Operations Leader is responsible for managing the daily operations of dark stores supporting online grocery order fulfillment. This role owns operational excellence across multiple stores ensuring high service levels cost efficiency inventory accuracy and strong team performance while meeting key operational KPIs.
The Critical Tasks You Will Perform
- Lead end to end daily operations of dark stores including picking packing dispatch and last-mile handover
- Ensure compliance with operational SOPs food safety hygiene and regulatory standards
- Maintain consistent execution of processes to meet customer delivery SLAs
- Manage workforce planning shift scheduling and productivity optimization
- Foster a culture of accountability safety and continuous improvement
- Ensure accurate inventory management stock rotation (FIFO/FEFO) and cycle counts
- Coordinate with supply chain procurement and category teams to ensure optimal stock availability
- Minimize inventory loss waste and expiry
- Support new dark store launches process rollouts and operational pilots
Qualifications :
What Essential Skills You Will Need
- Strong operational execution and problem-solving skills
- Analyze performance data identify gaps conduct root-cause analysis and implement corrective actions
- Data-driven mindset with the ability to interpret dashboards and KPIs
- High ownership resilience and attention to detail
- Bachelors degree in any major
- 5 years of experience in conventional retail supermarket and/or mini-market operations (preferred)
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Orders
- Sales Reports
- Accounting
- Daily Operations
- Communication
- Products Knowledge
- Store Management
- Sales goal
- Credit Card
- New Merchandise
- Financial Transactions
- Computer System
- Sales Floor
- Customer Relationship
- Store policies
About Company
About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, w ... View more
