Director of End Point Technology Operations
Richardson, TX - USA
Job Summary
Date Posted:
Country:
United States of AmericaLocation:
US-TX-RICHARDSON-C27 1727 Cityline Dr CITYLINE C27Position Role Type:
OnsiteU.S. Citizen U.S. Person or Immigration Status Requirements:
U.S. citizenship is required as only U.S. citizens are authorized to access certain necessary systems.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial military and government customers worldwide. It comprises three industry-leading businesses Collins Aerospace Systems Pratt & Whitney and Raytheon. Its 185000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics electric propulsion directed energy hypersonics avionics and cybersecurity. The company formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses is headquartered in Arlington VA.
Position Overview:
The Director of End Point Technology Operationsdrives operational excellence and oversees the global teams responsible for managing the organizations endpoint environment. This role ensures secure reliable and optimized endpoints across Windows macOS and Linuxdelivering an exceptional experience for employees worldwide. Key responsibilities include leading teams and processes for operating system deployment and imaging endpoint configuration application packaging and release management and endpoint security. The Director partners closely on strategic initiatives while ensuring flawless execution and lifecycle management of all endpoints.
What You Will Do:
- Lead global endpoint operations and support teams across RTX
- Oversee OS application and configuration management lifecycle.
- Partner with Endpoint Technologies Engineering team to build and define strategy.
- Lead and support endpoint technology operations.
- Drive automation standardization and continuous improvement efforts for endpoint technology
- Ensure compliance risk remediation and endpoint protection adherance.
- Monitor performance KPIs and vendor partnerships.
- Manage documentation knowledge sharing and support transition (SOPs)
Qualifications You Must Have:
- Typically requires a University Degree or equivalent experience and minimum 14 years prior relevant experience or an Advanced Degree in a related field and minimum 12 years experience
- 14 years of experience in endpoint management infrastructure operations or related IT domains
- 5 years experience leading a global or large scale endpoint technology or engineering team
Qualifications We Prefer:
- Experience in leading people global teams including cross functional collaboration skills
- Working knowledge and endpoint management experience in Windows SCCM and Intune
- Experience in other endpoint management - macOS Linux and JAMF
- Experience in application packaging automated deployment and scripting (PowerShell Python).
- Experience with Endpoint security tools and practices (Defender BitLocker patch management).
- Strong analytical problem-solving and communication skills.
Work Location
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees as they are essential to the development of our products. Texas Cedar Rapids other US office locations can be considered.
What We Offer: Whether youre just starting out on your career journey or are an experienced professional we offer a robust total rewards package with compensation; healthcare wellness retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave flexible work schedules achievement awards educational assistance and child/adult backup care.
Learn More & Apply Now!
As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.
The salary range for this role is 186200 USD - 353800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Director
Key Skills
About Company
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