- Provide personalised service and a memorable experience for our guests every guest every interaction every day.
- Shifts in Food & Beverage & Front Desk
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Efficiently in serving food & beverage for restaurant and conference rooms
- Breakfast service including buffet and maintaining presentation of the restaurant
Qualifications :
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Have a strong attention to detail
- Are flexible and ready to work across a seven-day roster including weekends and holidays
- Knowledge of beverages including barista coffee cocktails and wines to be able to maximise average spend
- Ability to work in a fast paced environment with attention to detail
- RSA
Additional Information :
What is in it for you:
- ALL Heartist Employee benefit card offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (self-pace virtual webinars face to face)
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Part-time
Provide personalised service and a memorable experience for our guests every guest every interaction every day.Shifts in Food & Beverage & Front DeskChecking guests in and out Maintaining accurate guest accountsTaking bookings providing helpful information & entering reservationsAnswering guests qu...
- Provide personalised service and a memorable experience for our guests every guest every interaction every day.
- Shifts in Food & Beverage & Front Desk
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Efficiently in serving food & beverage for restaurant and conference rooms
- Breakfast service including buffet and maintaining presentation of the restaurant
Qualifications :
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Have a strong attention to detail
- Are flexible and ready to work across a seven-day roster including weekends and holidays
- Knowledge of beverages including barista coffee cocktails and wines to be able to maximise average spend
- Ability to work in a fast paced environment with attention to detail
- RSA
Additional Information :
What is in it for you:
- ALL Heartist Employee benefit card offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (self-pace virtual webinars face to face)
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Part-time
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