Hotel All-Rounder
Job Summary
- Provide personalised service and a memorable experience for our guests every guest every interaction every day.
- Shifts in Food & Beverage & Front Desk
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Efficiently in serving food & beverage for restaurant and conference rooms
- Breakfast service including buffet and maintaining presentation of the restaurant
Qualifications :
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Have a strong attention to detail
- Are flexible and ready to work across a seven-day roster including weekends and holidays
- Knowledge of beverages including barista coffee cocktails and wines to be able to maximise average spend
- Ability to work in a fast paced environment with attention to detail
- RSA
Additional Information :
What is in it for you:
- ALL Heartist Employee benefit card offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (self-pace virtual webinars face to face)
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Part-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more