Assistant Manager, Operations Museum Store

New York City, NY - USA

Yearly Salary: $ 65000 - 72000

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

The Museum of Modern Art is currently accepting applications for an Assistant Manager Operations who upholds MoMAs standards and adheres to and applies Museum and Retail policies and procedures; keeps current on whats happening at MoMA to support a positive visitor experience. Assists the Store Manager and fellow Assistant Store Managers with all aspects of running the Museum Store (Lobby) Museum Store on 2 and Museum Store on 6 including but not limited to opening and closing the store; ensuring proper safeguarding of MoMAs staff visitors and assets; attending and contributing to retail management meetings and participating in store partnership initiatives. Exhibits and upholds the highest customer service standards which will play an integral role in achieving the stores sales and metric goals. Manages develops and trains all store staff and ensures a professional and positive presence on the sales floor by all staff and the delivery of a knowledgeable thoughtful and inspiring customer service experience.

Responsibilities:

Manages organizes and maximizes use of inventory space in Museum Stores 2 & 6 Leads the effort to maximize store inventory flow.
Communicates with the distribution center to ensure accuracy of deliveries.
Processes all transfers and receiving.
Initiates all mini inventories annual physical inventories and makes recommendations to improve results and reduce loss. Oversees min/max numbers to ensure optimal inventory replenishment levels based on visual presentation and sales.
Reviews researches and approves all inventory adjustments.
Serves as point person on all maintenance matters such as housekeeping HVAC lighting fire water etc.
Serves as point person for all security loss prevention life and safety matters in partnership with MoMA Security.
Orders and maintains inventory of supplies.
Serves as point person on all POS and IT matters.
Attends product vendor and customer service training.
Participates in advanced education opportunities as offered.
Attends staff meetings and participates in cross-store operational projects and periodically works management shifts at the other Stores.
Coaches develops and empowers Selling Specialists and Sales Associates in customer engagement selling techniques and client building.
Oversees and manages sales incentive initiatives including monthly contests and quarterly team share initiatives in partnership with colleague ASM.
Analyzes metrics/reporting with the goal of increasing overall revenue via Teamwork
Initiates and coordinates strategies to maximize opportunities by increasing average transaction and conversion such as email capture client building product demos and store event
Organizes and facilitates training on new products for self and for sales staff.

Requirements:

Minimum three to five years in retail.
Two years in stock/operations management.
Strong organizational and communication skills (verbal and written).
Strong customer service orientation.
Organized and detail oriented with superb time management skills.
Proactive selfstarter who exhibits initiative and leadership. POS Word and Excel. Order Entry.

Salary: The salary range for this position is $65000 - $72000 per annum.

Application instructions: To apply please visit MoMA Jobs. Applicants should submit a resume and a statement of interest.

Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been and will continue to be a fundamental principle at the Museum where employment is based upon personal capabilities and qualifications without discrimination because of race color religion sex age national origin disability pregnancy genetic information military or veteran status sexual orientation gender gender identity or expression marital and civil partnership/union status alienage or citizenship status creed genetic predisposition or carrier status unemployment status familial status domestic violence sexual violence or stalking victim status caregiver status arrest or conviction record to the extent required by applicable law credit history or any other protected category as established by applicable law including the New York City Human Rights Law (NYCHRL).

Required Experience:

Manager