Customer Engagement Representative
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Job Location:
Providence, RI - USA
Yearly Salary:
$ 35000 - 45000
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
We are seeking motivated and client-focused individuals to join our team as Customer Engagement this fully remote role you will connect with clients assist with bookings and arrangements and ensure a seamless professional and positive experience throughout every interaction.
This position is ideal for individuals who enjoy helping others problem-solving and delivering exceptional service. No prior industry experience is required full training and ongoing support are provided.
Job Responsibilities
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Engage with clients via email phone and online platforms
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Assist with bookings and coordination of arrangements
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Research compare and confirm options based on client preferences and needs
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Provide accurate information and personalized guidance
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Manage updates changes and service-related requests efficiently
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Maintain organized and accurate client records
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Participate in training sessions team meetings and ongoing professional development
What We Offer
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100% remote work environment
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Flexible scheduling options
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Structured onboarding and ongoing mentorship
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Performance-based incentives and rewards
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Supportive team-oriented culture
Qualifications
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Strong written and verbal communication skills
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Customer-focused mindset with problem-solving abilities
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Detail-oriented and highly organized
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Comfortable working independently in a remote environment
Reliable internet access
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Must be at least 18 years of age
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
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English communication proficiency preferred
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
