Customer Service Representative
Pay: $20.00/hour
Location: Claremore OK 74017
Shift: MondayFriday 7:30 AM 4:30 PM (Schedule Subject to Change)
Job Type: Full-Time
Job Order #: 123768
Position Overview
We are seeking an experienced Customer Service Representative to support manufacturing operations in Claremore. The Customer Service Rep will work closely with customers production teams and internal departments to ensure accurate order processing and communication.
The ideal Customer Service Rep has experience in the manufacturing industry particularly within CNC environments and is comfortable working with ERP systems and Excel.
Required Experience & Skills
Previous customer service experience in a manufacturing environment required
Experience working with CNC machine operations or terminology preferred
Proficiency in ERP software systems
Strong skills in Microsoft Excel
Excellent communication and organizational abilities
Ability to manage multiple tasks in a fast-paced setting
Essential Duties & Responsibilities
Communicate with customers regarding orders timelines and updates
Enter and manage orders using ERP systems
Coordinate with production teams to ensure accurate scheduling
Maintain accurate documentation and records
Support internal departments with order tracking and reporting
Provide professional and timely customer support
Preferred Education
Associates degree or related experience preferred
Manufacturing or CNC industry background strongly preferred
Stand-By Personnel Skilled Division
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers