Remote Client Experience Specialist

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profile Job Location:

Lincoln, NE - USA

profile Yearly Salary: $ 35000 - 45000
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Role Overview
We are expanding our remote team and are looking for customer-centered individuals who thrive with assisting clients and handling multiple this role you will help coordinate reservations and related services including accommodations activities transportation and event-based arrangements.

This is an ideal role for individuals who communicate clearly stay organized and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities
Support clients with planning and coordinating customized arrangements
Research compare and confirm reservation options based on client needs
Provide accurate information and thoughtful recommendations
Communicate professionally via email and phone
Assist with updates changes and service-related inquiries
Maintain organized and accurate client records
Participate in trainings offered

What We Offer
Fully remote environment
Flexible scheduling
Ongoing training
Supportive and collaborative team setting

Qualifications
Authorized to work in the US UK Mexico Australia or Spain
Strong written and verbal English communication skills
Reliable internet access and smartphone (computer is also strongly recommended)
Customer service skills

Role OverviewWe are expanding our remote team and are looking for customer-centered individuals who thrive with assisting clients and handling multiple this role you will help coordinate reservations and related services including accommodations activities transportation and event-based arrangement...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients