Customer Success Manager, 1Few (Trilingual in English, Spanish & Portuguese)

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

POS-P316

Before applying:

Your resume must be submitted in English.
We require a business level proficiency in English Spanish AND Portuguese.

If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges we should talk. HubSpots mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value satisfaction and renewal of the Customer Success Managers possess an unrivaled sense of autonomy ownership and dedication to helping each customer realize their value with HubSpot. Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression path

In this role youll get to:

Be the primary contact and advocate for approximately 150 medium-sized business customers
Become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers
Maintain a revenue base by managing account retention and renewal
Drive upgrade revenue from new product feature adoption and expanded usage
Work as part of the team to develop strategies for scale and growth

We are looking for people who:

Prior experience with sales or account management teams
Experience working with small business owners and marketers
A verifiable track record of consistently meeting and exceeding revenue goals
A firm grasp of how business works including sales consultative problem solving and issue resolution skills
Clear and articulate communication skills and the ability to effectively drive a phone conversation
Phenomenal organizational skills
The ability to thrive in a fast-paced environment
Inbound Marketing knowledge is a plus
Strong SaaS business acumen is a plus
Experience with marketing automation software is a plus

We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability please reach out to us using this form.

At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.

India Applicants: link to HubSpot Indias equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.

Were building a company where people can do their best work. We focus on brilliant work not badge swipes. By combining clarity ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.

Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates but all hiring decisions are always human. More information can be found here. By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.

Required Experience:

Manager

POS-P316Before applying:Your resume must be submitted in English.We require a business level proficiency in English Spanish AND Portuguese.If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges we should talk. HubSpots mission is to he...