collect specialist
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are looking for an energetic inquisitive and experienced
resource for the position of Sr. Collections Analyst for our finance
team in Bangalore. The ideal candidate will have a strong background in
collections minimum 10 years of relevant experience excellent
communication skills and the ability to manage and resolve complex
collections related issues and a team player who can collaborate
effectively with accuracy internal and external customers
Responsibilities
Monitor and manage the collection of outstanding invoices to ensure timely payments.
Maintain accurate records of all collection activities and transactions.
Analyze aging reports and other financial data to identify trends and areas for improvement.
Maintain a professional and courteous relationship with clients to ensure positive interactions and continued business.
Follow-up with customers on missing remittances and provide details to cash applications team
Work with internal as well as external teams to resolve disputes resulting in payment delays
Use the collections tolls effectively. Update collections
activities in the system collection notes promises problems and
disputes
Work on ad hoc requests from external as well as internal teams
Provide back-up for team members in case they are out of office and handle queries related to their portfolios
Prepare and present regular reports on collection activities
status of accounts and overall performance metrics to senior
management.
Develop and implement strategies to improve the efficiency and effectiveness of the collections process.
Recommend and help implement process improvements and automation tools to streamline collections activities.
Assist in training new team members and developing training
materials to enhance team capabilities. Provide guidance and support to
new hires sharing best practices and strategies.
Job Requirements
English Language skills are required for written and verbal communications
Knowledge of O2C Accounts Receivable and collections processes
Minimum of 10 years B2B collections experience
Ability to work independently but also collaborate effectively
with team members to reach team targets and goals manage escalations
Problem solving critical thinking skills and adhere to timelines
Ability to demonstrate integrity and the use of good judgment to
handle the confidential nature of duties tasks and information
Maintain accurate and up-to-date records of all collection activities and communications.
Analyze collection data to identify trends and areas for
improvement. Collaborate with the finance team to forecast cash flow
based on collections performance.
Prepare and present regular reports on collection activities outstanding receivables and progress towards targets.
Proficient in Microsoft Word Advance Excel and Outlook
Good email and phone etiquette
Experienced with Oracle Cloud Oracle 11i/ R12 GetPaid
Excellent organization and time management skills
Willing to work a 2-11 IST shift
Additional Desired Skills:
Previous experience with GetPaid Oracle Cloud ERP
Good understanding of order to cash process
We are looking for an energetic inquisitive and experienced
resource for the position of Sr. Collections Analyst for our finance
team in Bangalore. The ideal candidate will have a strong background in
collections minimum 10 years of relevant experience excellent
communication skills and the ability to manage and resolve complex
collections related issues and a team player who can collaborate
effectively with accuracy internal and external customers
Responsibilities
Monitor and manage the collection of outstanding invoices to ensure timely payments.
Maintain accurate records of all collection activities and transactions.
Analyze aging reports and other financial data to identify trends and areas for improvement.
Maintain a professional and courteous relationship with clients to ensure positive interactions and continued business.
Follow-up with customers on missing remittances and provide details to cash applications team
Work with internal as well as external teams to resolve disputes resulting in payment delays
Use the collections tolls effectively. Update collections
activities in the system collection notes promises problems and
disputes
Work on ad hoc requests from external as well as internal teams
Provide back-up for team members in case they are out of office and handle queries related to their portfolios
Prepare and present regular reports on collection activities
status of accounts and overall performance metrics to senior
management.
Develop and implement strategies to improve the efficiency and effectiveness of the collections process.
Recommend and help implement process improvements and automation tools to streamline collections activities.
Assist in training new team members and developing training
materials to enhance team capabilities. Provide guidance and support to
new hires sharing best practices and strategies.
Job Requirements
English Language skills are required for written and verbal communications
Knowledge of O2C Accounts Receivable and collections processes
Minimum of 10 years B2B collections experience
Ability to work independently but also collaborate effectively
with team members to reach team targets and goals manage escalations
Problem solving critical thinking skills and adhere to timelines
Ability to demonstrate integrity and the use of good judgment to
handle the confidential nature of duties tasks and information
Maintain accurate and up-to-date records of all collection activities and communications.
Analyze collection data to identify trends and areas for
improvement. Collaborate with the finance team to forecast cash flow
based on collections performance.
Prepare and present regular reports on collection activities outstanding receivables and progress towards targets.
Proficient in Microsoft Word Advance Excel and Outlook
Good email and phone etiquette
Experienced with Oracle Cloud Oracle 11i/ R12 GetPaid
Excellent organization and time management skills
Willing to work a 2-11 IST shift
Additional Desired Skills:
Previous experience with GetPaid Oracle Cloud ERP
Good understanding of order to cash process
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
