System Administrator 4
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Job Location:
Glen Allen, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Requirements:
- Enterprise systems monitoring and incident response across Linux and Windows environments.
- Production operations support for online batch and file transfer systems.
- Batch job scheduling execution and failure analysis using enterprise schedulers such as BMC Control-M or equivalent.
- Root cause analysis and troubleshooting of system application and infrastructure issues.
- ITIL-aligned operational support including incident problem and service request management.
- Service desk and customer support skills including clear communication of technical issues to non-technical stakeholders.
- Operational documentation development and maintenance including runbooks and playbooks.
- Ability to work independently while coordinating with cross-functional technical teams.
- Strong written and verbal communication skills for documenting issues workflows and resolutions.
- Ability to support a 24x7 operations environment including on-call rotation.
- UNIX / Linux administration experience including CRON scheduling and shell scripting (BASH Perl).
- Familiarity with enterprise monitoring and alerting tools.
- Experience supporting large multi-user enterprise environments.
- Knowledge of application lifecycle support and production readiness practices.
