Sr. Salesforce Administrator (Copado) Remote

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry. This role is critical to ensuring Salesforce reliably supports customer operations field services regulatory processes and high-availability production environments.

The ideal candidate has deep Salesforce administration expertise experience supporting regulated environments and a strong understanding of release management and change control using Copado.

Key Responsibilities

Salesforce Administration (Utility-Focused)

Serve as a senior administrator for Salesforce supporting:
- Energy programs billing integrations and service requests
Configure and maintain:
- Flows validation rules approval processes and automation
- Custom and standard objects aligned to utility business processes (e.g. service points work orders assets improvement enhancement)
- Page layouts record types Lightning apps and mobile configurations
Manage users roles profiles permission sets and security aligned with segregation of duties and compliance requirements
Monitor org health data volumes integrations and system performance
Troubleshoot production issues bugs enhancement impacting service outages or field operations

Copado & Release Management

Administer and manage Copado DevOps across multiple Salesforce environments
Execute and coordinate deployments across:
- Developer sandboxes
- Integration / QA
- UAT
- Production
Enforce Copado best practices including:
- Branching strategies
- Promotion paths
- User story lifecycle management
Collaborate with developers and QA to resolve deployment conflicts regression issues and environment inconsistencies
Support scheduled releases and emergency hotfixes Enhancement in support of operational continuity

Utility Operations & Compliance

Support Salesforce solutions used in:
- Customer account management
- Energy efficiency or renewable programs
- Regulatory and audit requirements
- Data security access controls and change management policies
Maintain documentation for releases configuration changes and compliance reviews

Collaboration & Leadership

Act as a trusted technical partner to:
- Business stakeholders
- IT leadership
- Developers and system integrators
Translate utility business requirements into scalable Salesforce solutions
Mentor junior administrators and promote platform best practices
Participate in Agile ceremonies including sprint planning backlog refinement and retrospectives

Required Qualifications

8 years of hands-on Salesforce Administration experience
5 years Strong experience administering and deploying with Copado DevOps
Advanced experience with Salesforce Flows and declarative automation
Experience supporting large complex or regulated Salesforce environments
Solid understanding of Salesforce security sharing and data model design
Experience working in Agile / Scrum delivery models
Excellent communication documentation and problem-solving skills
Salesforce Administrator Certification (ADM 201)
Salesforce Advanced Administrator Certification
Copado Fundamentals or Advanced Certification
Experience in utility energy or regulated industries
Basic understanding of Salesforce development concepts (Apex metadata source control)

Required Skills :

Basic Qualification :

Additional Skills :

This is a high PRIORITY requisition. This is a PROACTIVE requisition

Background Check : No

Drug Screen : No

N/A

Stipend :false

About the RoleWe are seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry. This role is critical to ensuring Salesforce reliably supports customer operations field services regulatory ...