Vice President of Enrollment Services

Alliant University is a professional practice University committed to excellence in four areas: Education for Professional Practice Scholarship Multicultural and International Competence and Community Engagement. The University provides students with the highest quality of education through excellence and innovation in academic scholarship applied training and research and community service particularly to underserved populations. Through its Mission the Universitys goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues. Core competencies of the Universitys training programs include cultural diversity which is infused in courses and field placements and is manifest in the diversity of its students faculty.

Our Mission:
Alliant University prepares students for professional careers of service and leadership and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

Our Vision:
An inclusive world empowered by Alliant alumni.

Our IMPACT Values:

• Inclusion: We value and engage the rich diversity of the Alliant community.
• Mentoring: We provide guidance and create enabling environments for success.
• Passion: We bring enthusiasm creativity and authenticity to our work.
• Accountability: We act with integrity and responsibility in all we do.
• Communication: We are responsive transparent and respectful in our interactions.
• Teamwork: We collaborate to develop innovative solutions for our community.

Position Overview

The Vice President of Enrollment Services provides executive leadership and strategic direction for the full enrollment lifecycle from inquiry through admission matriculation and transition into the student experience. This leader ensures a seamless student-centered journey while driving institutional growth operational excellence and innovation across all enrollment functions.

The VP oversees Admissions Enrollment Operations and key pre-enrollment services with responsibility for pipeline management application processing communications data insights and technology ecosystems that support high-performing enrollment operations. The role is highly collaborative partnering closely with Marketing Academic Affairs and Student Services to ensure alignment in strategy messaging and execution.

Salary Range: $152000 to $162000 annualized Full-Time Exempt.

Benefits Plans Include: Medical/Prescription Dental Vision Health Care & Dependent Care Flexible Spending Accounts Voluntary Life and AD&D Voluntary Benefit Plans: Accident Critical Illness or Hospital Indemnity Insurance Legal Plan Transportation Spending Account Employee Tuition Waiver.

Key Responsibilities

Strategic Leadership & Planning

• Lead the development and execution of comprehensive enrollment strategies that achieve institutional recruitment yield and start-term goals.
• Use advanced analytics predictive modeling and market intelligence to guide decision-making forecast enrollment outcomes and optimize resource allocation.
• Collaborate closely with Marketing on integrated recruitment strategies ensuring alignment of campaigns messaging audience segmentation digital engagement and brand positioning.
• Evaluate demographic industry and competitor trends to inform long-term enrollment planning and strategic positioning.
• Inform and implement institutional dashboards KPIs and reporting structures that translate data into actionable insights.

Operational Management Technology & AI Ecosystems

• Oversee operations across Admissions Enrollment Services and initial onboarding ensuring accuracy speed and exceptional service delivery.
• Lead the management and optimization of the universitys enrollment technology ecosystem including CRM SIS communication platforms workflow tools and AI-driven systems.
• Identify implement and operationalize technologies (including AI automation and predictive analytics tools) that streamline processes improve applicant experience and enhance conversion rates.
• Ensure strong compliance and system integrity.
• Drive continuous improvement initiatives to reduce friction in the application and enrollment process enhancing both efficiency and student satisfaction.

Collaboration with Marketing & Institutional Stakeholders

• Partner with the Marketing team on creative direction message testing digital strategy and campaign performance to ensure enrollment goals are met.
• Provide Marketing with data-driven insights on funnel performance audience behavior and ROI to refine recruitment efforts.
• Cultivate and achieve a referral budget to supplement marketing-generated inquiries.
• Work with Deans Faculty and Admissions Committees to support consistent and timely admissions decisions.
• Collaborate with Financial Aid Registrar Student Finance and Student Services to ensure seamless student transitions and cohesive enrollment policies.
• Represent Enrollment Services in institutional planning accreditation discussions and operational alignment initiatives.

Team Leadership & Organizational Development

• Lead and develop directors managers and staff across enrollment units cultivating a culture of excellence collaboration accountability and innovation.
• Establish clear performance standards KPIs and data-informed management practices.
• Invest in ongoing staff development especially skills related to analytics technology systems customer service and compliance.

Compliance Reporting & Quality Assurance

• Ensure all admissions and enrollment practices meet federal state accreditation and university requirements.
• Maintain strict confidentiality and integrity of applicant and student data.
• Produce accurate forecasting performance dashboards and executive-level reports for senior leadership.
• Oversee regular audits quality assurance checks documentation and compliance processes.

Primary Work Location Hours & Travel Requirements:

Office Location:Phoenix Campus (3110 N Central Ave Suite G-125 Phoenix AZ 85012)

Work Hours:Standard office hours; they may be required to work occasional evening or weekend hours.

Travel: Up to 25%.

Qualifications

• Bachelors degree from an accredited university required.
• Masters degree preferred.
• 810 years of progressive leadership experience in admissions enrollment management or related areas.
• Minimum of 5 years overseeing senior-level teams and complex enrollment operations.
• Demonstrated success leading data-driven strategies and enrollment performance improvement.
• Experience with CRM and student information systems (Slate Salesforce Ellucian etc.).
• Strong understanding of enrollment marketing practices funnel optimization and digital recruitment trends.
• Exceptional analytical operational and communication skills.
• Ability to thrive in a fast-paced service-focused technology-supported online university environment.

Preferred Attributes

• Experience managing or integrating AI automation predictive analytics or student engagement tools.
• Background in online adult or nontraditional higher education settings.
• Highly collaborative mission-driven leadership style with strong ethical standards.
• Proven track record of leading innovation and enhancing student experience across the enrollment lifecycle.

Background Check Requirements:
Employment is contingent upon successful completion of a background check (including criminal prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.

Additional Information:
Anti-Discrimination Policy: Alliant University prohibits unlawful discrimination harassment or retaliation in its educational programs services and activities and in employment practices including but not limited to internal promotions training opportunities for advancement terminations relationships with outside vendors use of contractors and consultants and in its admission or access thereto on the basis of race ethnicity national origin or descent color creed religion sex age marital status disability (including physical disease psychiatric or psychological disability) medical condition pregnancy veteran status sexual orientation gender identification or expression hair style or texture associated with race or any other characteristics protected by applicable law.

Alliant University is an Equal Opportunity Employer committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women people of color people with disabilities and people from other underrepresented groups are encouraged to apply as we actively seek to increase diversity at all levels. The University will conduct its programs services and activities consistent with applicable federal state and local laws regulations and orders.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a persons identity and authorization to work in the United States which are consistent with the provisions of the Immigration Reform and Control Act.

Applicants with disabilities and applicants who require assistance completing an application may contact Office of People & Culture (Human Resources) at or .

The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants.This notice is about the collection and use of your personal encourage you to read this notice carefully.

Governing legislation: Titles VI and VII of the Civil Rights Act of 1964 the Civil Rights Act of 1991 Title IX of the Education Amendments Act of 1972 Section 504 of the Rehabilitation Act of 1973 the Americans with Disabilities Act of 1990 the Age Discrimination Act of 1975 the regulations implementing these statutes and applicable federal and California law.

Alliant University is a smoke and tobacco free environment.

Company: Alliant University Job ID: 286464