Administration and Client Support Member

Psychology South & Wellbeing Services is a busy and established private psychology practice and is now part of the Clarity Health Care Group. We provide private psychological therapy counselling and assessment for Hobart Kingston and the Channel communities. Psychology South & Wellbeing Services has expanded over the years to a team of over 20 clinicians and we now require an additional Administration and Client Support Member to support our wonderful team.

We are seeking an experienced part-time administration member. You will be responsible for front desk duties whilst providing outstanding attention to detail with a caring and friendly nature.

To enjoy this role you must love helping people being busy learning new software and processes being organised methodical and having fantastic time management skills.

This position requires excellent interpersonal and communication skills as well as written and word processing skills (e.g. Excel Word email).

Key skills we are looking for include:

• Passion to help and support clients and clinicians
• Ability to work alone and in a team
• Excellent time management skills and working with deadlines
• Ability to be efficient and thrive in a fast-paced environment
• Ability to multitask and able to adapt to new systems and programs without being overwhelmed
  
• Strong attention to detail
• Great phone and interpersonal skills
• Energy warmth and enthusiasm!

This long-term role includes general reception and administrative tasks (would suit an all-rounder) including but not limited to:

• Managing a busy reception and welcoming and greeting patients
• Enjoying being busy with the ability to remain calm & composed
• Liaising with referral sources regarding bookings and general client enquiries both via phone and email correspondence
• Managing multiple clinicians diaries (team of 20); scheduling appointments and related data entry into practice software.
• Processing payments Medicare rebates and billing clients
• Ensuring that the front office runs smoothly and is well-maintained
  

The role would suit someone with previous administration experience (1-2 years) and/or experience in the healthcare industry.

Experience in MS Office applications Halaxy and 3CX is very desirable but not essential.

Must be flexible to cover shifts for sick and annual leave.

There is scope for career development and advancement within Psychology South and the wider Clarity Health Care Group.

If you are interested in this position within a friendly positive and supportive team we would love to hear from you. Please submit your resume and a cover letter explaining why would you like to work with us and what you would bring to the role.