Support Software Engineer

Job Description

The Opportunity

We are looking for a highly skilled Support Software Engineerto join our dynamic team in Brisbane this role you will be the go-to technical expert for troubleshooting and resolving issues across our complex software ecosystem. Your responsibilities will span from triaging support tickets and queries to conducting technical investigations including:

You will work across multiple domains including:

• Work across multiple domains of software development using Java C Python and TypeScript and operating systems such as Linux.
• Maintain cloud infrastructure and CI/CD pipelines working with modern networking protocols and APIs (AWS CDK GitHub Actions).
• Use configuration and scripting languages to automate and optimize systems (JSON XML Bash Python).
• Diagnose issues and implement solutions in updating code adjusting infrastructure improving documentation or refining automation scripts.
• Work closely with engineers and stakeholders to ensure system reliability and client satisfaction.

About You

To thrive in this role you will need:

• Strong programming skills in at least two languages (e.g. Java C Python TypeScript).
• Familiarity with infrastructure-as-code (AWS CDK) GitHub Actions and DevOps practices.
• A problem solverwho enjoys tackling complex puzzles and digging deep into technical challenges.
• Excellent communication skillsto explain technical concepts clearly and collaborate effectively with team members and stakeholders.
• Ability to work autonomouslyas well as collaboratively as part of a team in a multi-disciplinary environment.
• Comfortable with making small but impactful changes across codebases infrastructure documentation and automation scripts

Extra things we value:

• Experience with debugging distributed systems and performance optimization.
• Knowledge of APIs networking protocols and secure communication practices.
• Familiarity with agile workflows and modern software development practices.
• Domain-specific experience in Geo-data workflows.

Who we are

We are Fugro the worlds leading Geo-data specialist focused on mapping modeling and monitoring data about the earths surface and the structures built upon it. With clients spanning land sea and space our respected reputation is grounded in valuing our employees as our greatest asset a steadfast commitment to delivery excellence and an innovative approach that leverages cutting-edge technology to solve our clients challenges.

This role forms part of our R&D team part of our innovation department with a strong focus on automating complex spatial data analysis workflows and providing information to clients via intuitive web-based interfaces. Real world data (LIDAR point clouds imagery sonar scan and multi-beam) is captured remotely by vessels autonomous underwater vehicles aircrafts or helicopters. Data is uploaded to AWS and distilled to provide clients insights via the use of modern machine learning scalable cloud computing and 3D visualisation approaches.

How we work

At Fugro we embrace a collaborative way of working where people are encouraged to be themselves recognising that diverse voices and cultures contribute unique perspectives spark creativity and drive innovation.

We aim to help our people grow toward their full potential by promoting alignment autonomy and personal accountabilitywithin a supportive knowledge-sharing environment. While we value the flexibility of remote work we also value face-to-face interactions whiteboard discussions and sharing a meal together.

Fugro offers

• Flexible working hours including hybrid work-from-home options to support your work-life balance and personal commitments
• Be rewarded with competitive compensation and annual salary reviews
• Feel the security that our salary continuance insurance provides in case of unforeseen circumstances
• Our global career framework and Fugro academy provides pathways to support your growth and career progression
• Inclusive information sharing culture where colleagues set each other up for success
• Be part of a diverse friendly and supportive environment - feel free to be yourself
• Our modern office is close to the South Bank train station and Cultural Center busway station. Also served by the CityGlider bus service
• Enjoy the ability to be fully present with your family upon the arrival of a new child with our 12 week Parental Leave policy
• Global progressive company with industry leading innovation and cutting-edge technology
• Opportunity to travel and work in a wide variety of locations including internationally

How to apply

Please ensure your CV is up to date with relevant information clear and succinct and follow the application prompts.

Candidates will be asked to provide evidence of Australian working rights to be considered for this position (visa sponsorship is not offered).

Fugro reserves the right to close this advert at any time.

Applications or interest via recruitment agencies will not be accepted at this time.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.