Data Center Technician, Data Center Operations

Amazon Web Services (AWS) is growing rapidly and is looking for a Data Center Technician to join its expanding Infrastructure Operations team.

Amazon Web Services (AWS) is a dynamic technology company and a global leader in the data center space. The position will ensure overall availability and reliability to meet or exceed defined service levels for data center operations. This position includes computer hardware and network diagnostics as well as physical repair. This position may also include participation in an on-call rotation. All candidates must be able to work independently and in a team. Establishing work priorities organizational skills effective communication and the ability to respond quickly are essential to addition to repairing computer equipment and networks the candidate will install equipment produce documentation provide innovative solutions and resolve problems inside the data center. This team works in a 24/7 environment.


The successful candidate must have the ability to obtain and maintain a Canadian Personnel Security Clearance to the required level as a condition of employment.

As set out in the Standard on security screening the personnel security screening assesses an individuals reliability and loyalty to Canada. It involves:

* the collection of personal information from individuals with their consent
* information from law enforcement intelligence agencies and other sources

This process includes a variation of verifications based on the level required. These verifications are conducted through Public Service and Procurement Canada (PSPC) and
can include but are not limited to:

* Verification of identity citizenship education professional credentials personal and professional references credit check and/or criminal background check.
* Individuals may also be required to provide additional information through a security questionnaire and/or in-person/telephone security interview at the request of/conducted by PSPC.
* To obtain the requisite clearance within required timelines applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) consecutive months during that time.


Key job responsibilities
- Onsite coverage as a Team in shifts and/or weekly oncall
- Responding to high-severity events within SLAs
- Participate in Data Center power & cooling events
- Break-fix of servers and network devices
- Troubleshooting of network connections
- Coordinating and building relationships with various Data Center teams
- Interact with third party vendors & contractors
- Seeking out ways to improve yourself and the processes and systems with which you work
- Contribute to the development of other team members

A day in the life
Starting from your Day One we provide an on boarding process and continuous training and growth opportunities. You will work independently and with your colleagues as you gain an understanding of data centers and be at the forefront of this transformational technology. There will be opportunities to expand within the team and the organization as AWS encourages all Amazonians to exceed the expectations of our customers.

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- 2 years of computer hardware troubleshooting and repair experience
- 1 years of computer networking experience
- High school or equivalent diploma

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company additional earnings may include shift differentials overtime pay and performance bonuses where applicable. Final pay rate will be based on factors including shift selection location and addition Amazon offers basic life & AD&D insurance paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN AB Calgary - 32.00 - 42.00 CAD hourly