Receptionist

Buffalo, WY - USA

Hourly Salary: $ 20 - 20

Experience Required: 1-3years

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

RECEPTIONIST (Permanent)
Our client a local family-owned insurance company in WNY is looking to hire an Insurance Receptionist to join their team. This is an excellent opportunity at a company that values its employees and understands the importance of a work-life balance. There is room for growth and potential to build ones own book of business if desired.

Responsibilities:

Perform day-to-day customer service and administrative support tasks to ensure the company runs smoothly
At as the initial point of contact for clients both in-person over the phone and via email
Greet customers as they enter the office
Process/distribute mail and faxes to appropriate team members
Answer incoming calls from clients addressing any issues/inquiries with professionalism
Field phone calls from banks car dealers etc. and address any inquiries
Escalate any critical issues to necessary personnel to ensure they are resolved in a timely manner
Process billing inquiries and assist clients with any questions/discrepancies they may have regarding statements
Process cancellations mortgage/lienholder changes and vehicle changes
Ensure both hard copies and computer systems are up-to-date and organized
Scan necessary documents into system and attach to appropriate customer files
Assist with policy reinstatements should a customer call about a nonpay cancellation
Complete special projects as needed
Other duties as assigned/as necessary

Details:

Position is full-time direct hire
M-F 8:30-4:30 with some flexibility
$20.00/hour
Associates Degree in Business or related preferred
Health Dental & Fitness Reimbursements Generous PTO Holidays & Birthday off 401k Match
1-2 years experience in reception/customer service
Insurance experience is a plus
Strong customer service skills
Excellent computer skills
Strong organizational and time management skills
Strong attention to detail
Self-motivated
Relocation not available
Candidates must be authorized to work in the United States; Visa sponsorship is not available
All employees and applicants please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites:

RECEPTIONIST (Permanent) Our client a local family-owned insurance company in WNY is looking to hire an Insurance Receptionist to join their team. This is an excellent opportunity at a company that values its employees and understands the importance of a work-life balance. There is room for growth...

Responsibilities:

Perform day-to-day customer service and administrative support tasks to ensure the company runs smoothly
At as the initial point of contact for clients both in-person over the phone and via email
Greet customers as they enter the office
Process/distribute mail and faxes to appropriate team members
Answer incoming calls from clients addressing any issues/inquiries with professionalism
Field phone calls from banks car dealers etc. and address any inquiries
Escalate any critical issues to necessary personnel to ensure they are resolved in a timely manner
Process billing inquiries and assist clients with any questions/discrepancies they may have regarding statements
Process cancellations mortgage/lienholder changes and vehicle changes
Ensure both hard copies and computer systems are up-to-date and organized
Scan necessary documents into system and attach to appropriate customer files
Assist with policy reinstatements should a customer call about a nonpay cancellation
Complete special projects as needed
Other duties as assigned/as necessary

Details:

Position is full-time direct hire
M-F 8:30-4:30 with some flexibility
$20.00/hour
Associates Degree in Business or related preferred
Health Dental & Fitness Reimbursements Generous PTO Holidays & Birthday off 401k Match
1-2 years experience in reception/customer service
Insurance experience is a plus
Strong customer service skills
Excellent computer skills
Strong organizational and time management skills
Strong attention to detail
Self-motivated
Relocation not available
Candidates must be authorized to work in the United States; Visa sponsorship is not available
All employees and applicants please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: