Asset & Wealth management – Marcus Delivery Training Facilitator Analyst Bengaluru
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
WEALTH MANAGEMENT
Across Wealth Management Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning investment management banking and comprehensive advice to a wide range of clients including ultra-high net worth and high net worth individuals as well as family offices foundations and endowments and corporations and their employees. Our consumer business provides digital solutions for customers to better spend borrow invest and save. Across Wealth Management our growth is driven by a relentless focus on our people our clients and customers and leading-edge technology data and design.
OUR IMPACT
The firms direct-to-consumer business Marcus by Goldman Sachs combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today we serve millions of customers across multiple products leveraging innovative design data engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value transparency and simplicity.
YOUR IMPACT
We are seeking a facilitator to conduct instructor-led training within the Marcus Call Center.
JOB SUMMARY & RESPONSIBILITIES
Facilitate instructor-led training designed by Instructional Designers
Propose or make suggestions to optimize training processes or increase effectiveness of training
Utilize different learning techniques to help learners grasp material
Support and encourage participation
Handle disruptive behavior
Manage class rosters and completions reports in the learning management system (LMS)
Plan schedule and calendarize the learning programs
Create break out groups
BASIC QUALIFICATIONS
Excellent communication skills including the ability to effectively convey financial services material with new hires and tenured colleagues alike
Ability to think critically and creatively
Ability to prioritize and manage multiple simultaneous deadlines
PREFERRED QUALIFICATIONS
2 years of experience in facilitation and instructional design
Experience using and managing an LMS
Prior Call Center and FinTech Services experience
ABOUT GOLDMAN SACHS
At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.
We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2024. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer
Required Experience:
IC
Key Skills
About Company
The Goldman Sachs Group, Inc. is a leading global investment banking, securities, and asset and wealth management firm that provides a wide range of financial services.
