Medical Support Officer

This is a fantastic opportunity for someone who consistently delivers their best thrives in a busy environment and is passionate about superior customer care.

The role is based in Townsville Monday to Friday during business hours with flexibility for a hybrid arrangement including some days in the office and some working from home.

As a Medical Support Officer you will take on a variety of responsibilities including customer service answering phones and coordinating bookings and results forHealth Surveillancemedicals and assessments. As the first point of contact your duties will include:

• Answering a wide variety of enquiries relating to new referrals and medical appointments.
• Liaising with stakeholders and clients via our online chat portal.
• SchedulingHealth Surveillancet assessments.
• Collating results fromHealth Surveillanceassessments and liaising with KINNECTs medical team.
• Attending to inbound calls from a wide range of clients in an efficient and professional manner.

The successful candidate willbe requiredto work an 8-hour shift between 8am and4pm with a 30-minute break mustbe flexible to work different hours on occasion.

WHY YOU WILL LOVE THIS JOB

One of our core values is helping people and we know you share that passion as a KINNECTer you will enjoy the following:

• Pay reviews based on value created not length of time in the role.
• Opportunities for transfer to other locations across the country.
• Supportive Team Leaders to help you reach your potential.
• Opportunities to grow your career and skills in a diverse range of areas.
• A super friendly team!

WHY YOU WILL LOVE WORKING AT KINNECT

When you join KINNECT your arrival will be celebrated with a welcome hamper and first-class perks including:

• Fortnightly incentives.
• Ability to purchase additional annual leave.
• Celebrating your birthday with a paid day off.
• Paid parental leave.
• Enjoy discounted health insurance.
• Weekly and monthly gift vouchers to celebrate Core Values winners.
• KINNECT social days work anniversary celebrations and regular events.

HOW YOU WILL ADD VALUE

With a proven track record of success in a customer-centric role you bring additional talents and attributes such as:

• Problem-solving skills and the ability to apply your knowledge to different scenarios.
• Ability to work in a fast-paced evolving environment and prioritize effectively.
• Excellent written and verbal communication skills and a high level of professionalism.
• Ability to work well within a team environment.

READY TO APPLY

If this opportunity resonates with you apply now! For further details contact us at. Alternatively please click apply!

This position is being sourced directly by KINNECT. We respectfully request no agency approaches.