Information Management Support Officer

Information Management Support Officer

Full Time Permanent

Hobart Tasmania

About CatholicCare Tasmania

CatholicCare Tasmania is the primary social services agency of the Catholic Church across Tasmania. We have 60 years experience delivering a wide range of services and support to improve individual family and community wellbeing. Our services are available and open to all with a particular focus on families young people and children.

Our Vision

A distinctive culture of care for a thriving community by:

• Empowering individuals and upholding their dignity.
• Enabling family life as the foundation of a healthy society
• Encouraging hope-filled inclusive communities.

Our Mission

Fostering a love for the poor and vulnerable a spirit of humble service of mercy and compassion for all.

The Role:

As the Information Management Support Officer you will play a key role in ensuring CatholicCare Tasmania maintains accurate secure and compliant information and records management practices. Your work will support organisational integrity strengthen operational efficiency and enable informed decision making across all service streams.

Reporting to the Manager Quality and Compliance this position requires initiative strong problem solving skills and a proactive approach to building a culture of consistent compliant information management. You will help embed best practice processes ensuring adherence to all relevant legislative and regulatory requirements.

CatholicCare Employee Benefits:

• Not for Profit Salary Packaging
• 4 Bonus Leave Days Per Year
• Paid Parental Leave
• Discounted Health Insurance

You will need:

• Qualifications in Records Management Information Management Business Administration or related field.
• Experience in process/procedural development and compliance auditing highly desirable
• Working with Vulnerable People registration
• Current drivers license is a requirement of this role

Selection Criteria

• Understanding of CatholicCare Tasmanias mission and values.
• Demonstrated experience in contemporary records and information management including electronic document and records management systems (EDRMS).
• Strong knowledge of relevant legislation and standards governing records management (e.g. Privacy Act FOI Archives Act) and ability to apply these in practice.
• Proficiency in classification indexing retention and disposal methods to ensure compliance and integrity of records.
• High-level digital literacy and ability to analyse implement and improve records management systems and processes.
• Excellent communication interpersonal and stakeholder engagement skills with a commitment to customer service.
• Ability to work independently and collaboratively sharing knowledge and supporting team capability.

To apply:

Please submit your Resume and Cover Letter outlining why you are the right person for our role and addressing selection criteria. Applications close 4 March 2026.

Enquiries:

Fora confidential discussion regarding the role or position description email Bron-

Our Commitment:

CatholicCare Tasmania is committed to safeguarding the interests of children and young people. We are committed to protecting children and young people from harm and require all applicants to undergo an extensive screening process prior to appointment.

CatholicCare Tasmania is an equal employment opportunity employer and promotes and supports a family friendly workplace. The successful applicant must be eligible to work in Australia and will need to evidence their registration to Work with Vulnerable People and Police Check as part of the recruitment process.