Inside Sales Coordinator
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
The Inside Sales Coordinator supports the coil division by facilitating internal sales operations and ensuring alignment with strategic marketing initiatives. This role plays a key part in maintaining customer satisfaction coordinating product-related communications and supporting cross-functional collaboration. This position is responsible for coordinating selling efforts to grow new and incremental sales by identifying opportunities in samples and prioritizing sample creation appropriately. This includes meetings with key customers phone calls and emails and documenting the interactions to coordinate efforts with the sales reps.
This is NOT a remote/hybrid position and will report to our Minneapolis location.
Responsibilities
Manage and prioritize requests for product samples from Building Owners General Contractors Sub-Contractors and Architects.
Coordinate with the lab to ensure timely creation and delivery of samples while monitoring lab bandwidth to provide accurate lead times.
Streamline the sample creation and delivery process identifying and addressing bottlenecks for efficiency.
Act as the initial point of contact for product sample requests qualifying all samples requested new leads and forwarding relevant information to the appropriate outside sales representative.
Coordinate and process sales orders ensuring accuracy and timely execution
Maintain and update product and customer data across CRM and ERP systems
Assist in preparing sales materials and presentations aligned with product positioning
Support internal communication between sales marketing and operations teams
Manage the coil general emails and help line assisting with requests and forwarding correspondence to the appropriate party
Develop general knowledge of SWCC products to provide application and use support to customers
Monitor customer feedback and assist in satisfaction tracking and reporting
Schedule and support meetings product reviews and internal planning sessions
Contribute to documentation and reporting that supports strategic initiatives
Assist with sample requests product literature distribution and follow-up communications
Qualifications
FORMAL EDUCATION:
Required:
Bachelors degree in Business Library Science Operations or a related field.
KNOWLEDGE & EXPERIENCE:
Required:
At least 1 year of customer service or inside/outside sales experience
Preferred:
Experience in color science coatings or manufacturing industries
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more
