Senior Systems Engineer

Senior Systems Engineer

Are you a seasoned IT professional with a proven track record in senior engineering and support roles Subnet is seeking an accomplished Systems Engineer who brings extensive hands-on experience and is ready to make an immediate impact. If youre already operating at a senior level and want to join a team that values your expertise we want to hear from you!

Who Are We

Subnet is a proudly South Australian-owned IT company with a 25 year legacy of partnering with organisations to deliver tailored technology solutions. Were not about cookie-cutter fixes we listen we design and we support so our 300 customers can focus on what matters most. Our team of tech wizards creative problem-solvers and friendly faces are always ready to help.

Why Youll Love Working at Subnet

• Tech Your Way: Get a budget to choose your own gear and more perks like extra super extra leave or more tech. Well even cover your mobile phone bill.
• Flexibility First: Hybrid work-from-home options and an open approach to flexibility. Subnet understands that much like computers your life requires administration.
• Dress for Your Day: Be comfortable dress down or up depending on your daily commitments. Well also help you buy the clothes and accessories you choose.
• Professional Development: We invest in your ongoing learning and support your continued growth as an expert in your field. Subnet will cover costs and give you study time.
• Wellbeing Matters: Free vaccination program standing desks onsite gym free parking support for volunteer commitments and an office close to cafés and shops.
• Culture Counts: Were big on positivity open feedback and making sure everyone feels included and supported with regular one on one time.

What Youll Be Doing

• Leading the creation and support of a wide range of IT solutions for our valued clients.
• Troubleshooting and problem-solving across our tech stack by phone email chat remote login or onsite.
• Acting as a trusted expert and escalation point within our Annuity Services Team.
• Delivering top-notch customer service with advanced technical know-how.
• Implementing maintaining and enhancing complex client infrastructure with minimal supervision.
• Managing your workload independently consistently meeting SLAs KPIs and CSAT targets.
• Mentoring and guiding junior staff sharing your deep knowledge and experience.
• Keeping documentation sharp and up to date.
• Staying abreast of the latest in enterprise technology and proactively recommending improvements.

What Youll Bring

• Significant hands-on experience (ideally 5 years) in senior level I.T. engineering and support roles.
• Demonstrated expertise with Troubleshooting and administration of (but not limited to): Microsoft 365 Azure Intune Citrix Windows Server Entra ID/AD enterprise server hardware backup/storage/virtualisation (Lenovo/IBM HPe VMware Hyper-V Veeam) networking (Fortinet Aruba Cisco) and cyber security tools.
• A proven ability to solve complex problems quickly and logically.
• Excellent interpersonal skills and a passion for delivering outstanding client outcomes.
• A positive professional attitude and a commitment to ongoing learning at the expert level.
• Ownership accountability and a drive to make a difference from day one.
• MSP experience Thats a big plus!

Ready to Make an Impact

If youre an established Senior Systems Engineer looking for your next challenge Subnet offers a supportive flexible environment where your experience and contributions will be valued and rewarded. Were committed to building a diverse inclusive team and welcome applicants from all backgrounds.

Apply now with your Resume and a cover letter telling us why youre the perfect fit!

Want to know more Reach out to wed love to chat!