Call Center Representative
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Job Location:
Lawrence, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Skillbridge Academy is seeking a professional and service-oriented Call Center Representative to join our growing team in Lawrence this role you will serve as a key point of contact for prospective students and clients providing accurate information answering inquiries and ensuring a seamless communication experience.
This position is ideal for individuals who possess strong communication skills attention to detail and a commitment to delivering exceptional customer service in a structured and professional setting.
Responsibilities
Handle inbound and outbound calls with professionalism and efficiency
Provide clear and accurate information about programs and services
Maintain and update client records within internal systems
Follow up with inquiries to ensure timely communication and resolution
Meet daily and weekly performance targets
Collaborate with internal departments to ensure a smooth client experience
Uphold company standards of service excellence and confidentiality
Qualifications :
Strong verbal communication and interpersonal skills
Professional phone etiquette and active listening abilities
High level of organization and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Basic computer proficiency and data entry skills
Team-oriented mindset with a proactive approach to problem-solving
Additional Information :
Competitive salary ($44000 $48000 annually)
Clear growth opportunities within the organization
Ongoing professional development and skill-building programs
Supportive and collaborative work environment
Structured training and performance-based advancement pathways
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
