Technical Infrastructure Program Manager, CORE NETWORKING

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Core Networking team is looking for a Technical Program Manager to join our Network Fabric Engineering (NFE) team. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected.

Core Networkings goal is to balance efficiency performance and reliability to allow customers access to their applications and data. As Technical Program Manager you will lead programs with partner teams in defining prototype deployment trials strategic planning and development documenting the operational plans for production deployment and support partner teams in the integration of new hardware technologies into the AWS Network. You will interface with Networking leadership and Infra leadership to define requirements and establish timelines for deployment. You will need to be proactive in communicating the project plans and milestone accomplishments and ensure alignment with our internal customers with regards to execution of the new deployment plans management of defects and rapid delivery of new technology deployment in an agile environment.

Key job responsibilities
* Write effective project charters based on business requirements for medium to large scale projects.
* Work with stakeholders (networking engineers/tech program managers/senior management design engineers operational deployment teams) to define requirements and processes.
* Manage the dependencies and the interfaces between projects and negotiate trade-offs if needed.
* Provide program progress reporting on a regular basis.
* End to end responsibility for the programs execution and success.
* Manage multiple competing projects/programs simultaneously.
* Develop and implement scalable data-driven process improvement/automated solutions.
* Keep the customer experience as the primary focus.
* Meets/exceeds Amazons leadership principles requirements for this role.


A day in the life
Work in a 24x7 team on call rotation with ability to drive into workplace for critical events/needs.
Manage customers during problem resolution and operating efficiently under pressure.
Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
Travel to data center/network sites and Amazon/customer offices as needed.


About the team
AWS Network Fabric Engineering (NFE) owns data center network services that provide unconstrained connectivity to our customers such as EC2 EBS S3 and Amazon CDO Services. They own the networks internal to the data centers end to end including scaling and operational functions for both traditional data centers. They also own newer AWS offerings such as Outposts and Local Zones. Working at AWS in the Core Networking Team - Meet Matt VP Core Networking ---
- Meet Kensie Network Development Engineer --- AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
- Experience with varying scenarios of infrastructure builds

- Experience working in data centers or critical infrastructure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Santa Clara - 146100.00 - 197700.00 USD annually
USA WA Seattle - 127100.00 - 171900.00 USD annually