AWM, Marcus by Goldman Sachs, Product Management, Customer Communications & Regulatory Compliance, Associate, Richardson, TX

Wealth Management

Across Wealth Management Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning investment management banking and comprehensive advice to a wide range of clients including ultra-high net worth and high net worth individuals as well as family offices foundations and endowments and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management our growth is driven by a relentless focus on our people our clients and customers and leading-edge technology data and design.

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuitive digital experiences focusing on value transparency and simplicity for its millions of customers and is recognized as the largest pure online bank delivering a fully digital experience without physical branches.

Are you a consumer-oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences Goldman Sachs is looking for a Product Manager to focus on Customer Communication & Regulatory Compliance within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products leading agile teams driving decision-making across cross functional groups and working with vendors.

As a Product Manager you will engage with key stakeholders across business product engineering and brand teams to develop prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.

This is an opportunity to make an impact in the industry delivering value to the customer through delightful UX and thoughtfully curated this role you will join a team committed to superior customer experience operating at a fast pace to enhance the US Deposits product line.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead cross functional teams to define and design differentiated products and experiences across the customer cycle.
• Define feature development build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences
• Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
• Research industry trends and features and understand the regulatory landscape in financial services to develop and pitch recommendations for the product roadmap
• Define new features to be built write user stories and acceptance criteria and groom stories with developers and designers
• Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
• Act as the liaison with external development vendors translating product requirements into actionable tasks managing their workflow and ensuring timely and high-quality delivery of features.
• Interface with our customers to build delightful experiences
• Own and drive a product roadmap to meet business goals achieve key performance indicators and provide a world-class customer experience

BASIC QUALIFICATIONS

• Minimum of 3 years of product management experience in a fast-paced agile product development environment
• Experience leading cross functional teams and managing/launching successful products
• Experienced in translating application program interface (API) spec documents into technical feature requirements
• Proven analytical skills and problem solving ability paired with meticulous attention to detail
• Self-motivated and proactive team player who takes ownership of and accountability for projects
• Strong organizational skills with an ability to effectively manage competing priorities
• Strong relationship-building skills
• Ability to communicate complex issues to a wide array of internal stakeholders
• Desire to work in a fast-paced environment consistently adhering to strict deadlines and evolving priorities
• Proficient in Excel PowerPoint JIRA Confluence and AEM (or similar tools)
• Bachelors/Undergraduate Degree

PREFERRED QUALIFICATIONS

• Experience owning a product roadmap
• Experience with customer-facing communications
• Strong understanding of the regulatory landscape within financial services including key compliance requirements and their implications for product development and vendor management.
• Familiarity with banking operations financial products (e.g. payments lending deposits) and the technology stacks commonly used in the financial industry. Ability to translate complex banking requirements into clear product specifications.
• Prior experience working with or managing external vendors agencies or development partners including contract negotiation and performance monitoring.

ABOUT GOLDMAN SACHS

At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.

We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age veterans status disability or any other characteristic protected by applicable law.