Senior Account Manager

New York City, NY - USA

Yearly Salary: USD 75000 - 85000

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Direct Agents is looking for an experienced Senior Client Services Manager to lead client accounts deliver standout campaigns and build impactful relationships.

This NYC based role has a competitive salary range of $85000-$95000 depending on experience with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance.

Who We Are

Direct Agents is not a traditional agency. We are an elite team of builders and operatorsgrowth strategistsmedia architects and creative thinkerswho partner with ambitious brands to drive measurable revenue growth. Backed by Kanopy AI our proprietary intelligence platform and exclusive partnerships with tech and media platforms we deliver the kind of unfair advantage that helps clients dominate not just compete.

We operate at the intersection of technology media and strategywhere AI meets human expertise to produce outcomes that neither can achieve alone. Our client roster includes brands like Tennis Channel Marvel NYSE Morgan Stanley Prologis and DistroKid.

Key Responsibilities

Strategic Client Leadership

Own end-to-end client relationships as their primary strategic advisor and business partner
Develop comprehensive understanding of client business models competitive landscapes and market dynamics
Leading comprehensive quarterly business reviews - developing strategic narratives coordinating content creation ensuring quality standards and managing delivery timelines
Lead strategic planning sessions and quarterly business reviews with C-level stakeholders
Proactively identify and develop new revenue opportunities through strategic account growth
Navigate complex client challenges and serve as escalation point for critical issues

Advanced Campaign Strategy & Innovation:

Lead the development of comprehensive integrated marketing strategies across all digital channels
Pioneer new approaches and testing methodologies to drive breakthrough performance
Lead campaign strategy for high-value complex accounts with substantial budgets
Mentor junior team members on strategic thinking and client management

Account Leadership & Operational Excellence:

Lead complex multi-workstream initiatives ensuring on-time delivery and quality standards
Drive accountability across teams to meet critical client deadlines and milestones
Establish project governance and communication protocols for campaigns & deliverables
Prioritize competing demands across portfolio of accounts to maximize impact
Coordinate with internal teams to maintain project timelines and deliverable quality
Mentor junior team members on effective project management and client communication

Your Background

Required Experience:

4-6 years of account management experience with proven track record of driving significant client growth
Deep expertise across Search Programmatic Display Social and emerging marketing channels
Demonstrated experience managing high-value accounts
Experience presenting to and influencing C-level executives
Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment
Experience with project management platform (ClickUp Asana Monday etc) is a plus
Must be self-motivated highly organized and a team player
Strong attention to detail

Essential Skills:

Advanced strategic thinking and business acumen
Strong analytical skills and data interpretation capabilities
Exceptional presentation and communication skills
Leadership experience with ability to influence across all organizational levels
Deep understanding of performance marketing ecosystem and emerging trends
Proven track record of driving measurable business results

Why Direct Agents

Proprietary Technology: Work with Kanopy our custom-built platform that powers smarter marketing decisions
Growth-Focused Culture: 4.5-year average employee tenure 5-year average client tenure and a team that values innovation over the status quo
Strategic Client Work: Partner with fast-growing brands to drive meaningful revenue growth

This role is based in our NYC office. You must reside or be willing to relocate within commuting distance.

Please be aware of fraudulent recruiters and scams. If you move forward in our recruitment process you will only be contacted by the Direct Agents HR team. If you have questions about the validity of this job posting please email emailprotected

Please be aware of fraudulent recruiters and scams. If you move forward in our recruitment process you will only be contacted by the Direct Agents HR team. Questions:

Required Experience:

Manager

Direct Agents is looking for an experienced Senior Client Services Manager to lead client accounts deliver standout campaigns and build impactful relationships.This NYC based role has a competitive salary range of $85000-$95000 depending on experience with annual compensation reviews based on perfor...