Housekeeping Team Leader

• To ensure that all guest accommodation is well maintained and presented to the highest standard which continually exceeds our guests expectations.
• Assisting the Housekeeping Supervisor with the allocation of duties including the completion of timesheets and rotas.
• The ability to lead by example and motivate a team of 23 to support the delivery of our exceptional service standards across 112 hotel rooms.
• Ensure the housekeeping team have received the correct COSHH and Health & Safety training and are adhering to the correct procedures.
• To be competent using IT and Microsoft Office.
• Provide amazing customer service to all of our guests.
• To work efficiently and to keep within time frames.
• To have the ability to work in a fast-paced and physically demanding role.
• Being approachable and the first point of call to the housekeeping team members.  
• Having a keen eye and strong attention to detail.
• Having excellent organisational skills.
• Being self-motivated with a positive outlook and a passion to do your best.

Hours of Work: 

• This role is based on 30 hours per week.
• And would involve working 4 days out of 7 (including weekends)

Qualifications :

• Previous experience of working in a team leader or supervisory role.
• Strong IT and computer skills is essential.

Additional Information :

As part of our team we will offer you    

• Free use of Palms Health & Fitness - Gym and Swimming Pool
• 30% Discount on products in the shop
• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
• Free Team Lunch available daily
• An all-year-round position (not seasonal)
• Free Parking and on the main Bus Route
• Cycle to Work Scheme
• 10% Discount off all products and treatments within Aphrodite Beauty Salon
• Reward & Recognition Schemes
• Opportunities to learn and develop across the Resort as well as options to complete fully funded qualifications
• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive Evening of Entertainment on Resort
• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks access to GPs mental health support and counselling

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age disability gender gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Remote Work :

No

Employment Type :

Part-time