Daily Worker Telephone Operator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Answer calls promptly and professionally handling guest inquiries and directing calls appropriately.
Provide information about hotel services and local attractions taking accurate messages when necessary.
Assist with wake-up calls and coordinate with other departments to fulfill guest needs efficiently.
Maintain updated call records ensuring confidentiality and accuracy in handling guest information.
Uphold Anantara brand standards in all communications and guest interactions.
Qualifications :
- High school diploma or equivalent required
- Experience in hospitality or customer service preferred
- Fluent in English; additional language a plus
- Excellent communication skills and professional phone etiquette
- Ability to multitask in a fast-paced environment
- Basic computer skills; knowledge of hotel systems (e.g. Opera) beneficial
- Flexible to work various shifts including weekends and holidays
- Positive attitude with a service-oriented mindset
Remote Work :
No
Employment Type :
Part-time
Key Skills
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
