Lead Tech Transformation

Pune - India

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Purpose	Lead the strategy design development and operations of the DMS customer mobile app and web portal which serve as primary selfservice channels for payments settlements promisestopay disputes/requests statements and refunds. Delivering key DMS Tech transformation projects: 1. DB Architecture change for sync multiple systems 2. Vertical Wise DMS One App Version Management 3. Consolidation of Process (NACH Death & Insurance Portal & CRM) 4. SFDC CRM evaluation
Duties and Responsibilities	A Key accountabilities pertaining to the role 1. Product Strategy & Roadmap Define multiyear roadmap for the DMS App & Web including journey enhancements capability upgrades UI/UX modernization and regulatory compliance. Prioritize features based on business value customer need compliance impact and technology feasibility. 2. Technology Delivery & Architecture Lead solutioning and development across Android iOS and Responsive Web stacks. Ensure seamless integration with core systems (Indus/Core) OneCRM Dialer Segmentation Portal Payment Gateways Dispute/Refund Engines and Analytics. 3. Release Management & Operational Excellence Own release calendars approval gates rollout/rollback plans app store compliance and hypercare frameworks. Ensure comprehensive documentation: SOPs runbooks FAQs error dictionaries user guides. B Additional Accountabilities Maintain dashboards KIDs and run weekly/monthly leadership reviews. Monthly Tracker MNL KRA & KPIs tracking & publishing to relevent stakeholders in timely manner.
Key Decisions / Dimensions	Feature prioritization roadmap direction and design choices. Release gating rollout strategy and technical guardrails. Control frameworks for security consent communication and payments.
Major Challenges	Balancing rapid iteration with security stability and compliance. Integrating multiple systems while sustaining performance and reliability. Ensuring omnichannel consistency across app web and assisted journeys. Managing customer diversity (languages device types digital maturity).
Required Qualifications and Experience	a) Qualifications B.E./ Certifications in Product Management Cloud Security/Privacy Agile/SAFe desirable b) Work Experience 1218 years leading highscale app/web products (preferably BFSI/collections/digital payments) Strong expertise in UX mobile/web development payments compliance and analytics Hands on experience in ZBB BPR/DPR & process mapping.

Job PurposeLead the strategy design development and operations of the DMS customer mobile app and web portal which serve as primary selfservice channels for payments settlements promisestopay disputes/requests statements and refunds. Delivering key DMS Tech transformation projects:1. DB Architecture...

Job Purpose	Lead the strategy design development and operations of the DMS customer mobile app and web portal which serve as primary selfservice channels for payments settlements promisestopay disputes/requests statements and refunds. Delivering key DMS Tech transformation projects: 1. DB Architecture change for sync multiple systems 2. Vertical Wise DMS One App Version Management 3. Consolidation of Process (NACH Death & Insurance Portal & CRM) 4. SFDC CRM evaluation
Duties and Responsibilities	A Key accountabilities pertaining to the role 1. Product Strategy & Roadmap Define multiyear roadmap for the DMS App & Web including journey enhancements capability upgrades UI/UX modernization and regulatory compliance. Prioritize features based on business value customer need compliance impact and technology feasibility. 2. Technology Delivery & Architecture Lead solutioning and development across Android iOS and Responsive Web stacks. Ensure seamless integration with core systems (Indus/Core) OneCRM Dialer Segmentation Portal Payment Gateways Dispute/Refund Engines and Analytics. 3. Release Management & Operational Excellence Own release calendars approval gates rollout/rollback plans app store compliance and hypercare frameworks. Ensure comprehensive documentation: SOPs runbooks FAQs error dictionaries user guides. B Additional Accountabilities Maintain dashboards KIDs and run weekly/monthly leadership reviews. Monthly Tracker MNL KRA & KPIs tracking & publishing to relevent stakeholders in timely manner.
Key Decisions / Dimensions	Feature prioritization roadmap direction and design choices. Release gating rollout strategy and technical guardrails. Control frameworks for security consent communication and payments.
Major Challenges	Balancing rapid iteration with security stability and compliance. Integrating multiple systems while sustaining performance and reliability. Ensuring omnichannel consistency across app web and assisted journeys. Managing customer diversity (languages device types digital maturity).
Required Qualifications and Experience	a) Qualifications B.E./ Certifications in Product Management Cloud Security/Privacy Agile/SAFe desirable b) Work Experience 1218 years leading highscale app/web products (preferably BFSI/collections/digital payments) Strong expertise in UX mobile/web development payments compliance and analytics Hands on experience in ZBB BPR/DPR & process mapping.

Key Skills

Administrative Skills
Facilities Management
Biotechnology
Creative Production
Design And Estimation
Architecture

Apply Now

About Company

Bajaj Finance Limited

Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click