Senior Desktop & Network Support Analyst
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Job Location:
Franklin, NH - USA
Monthly Salary:
$ 87740 - 116260
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
As an S&C Electric team member youll work on projects that have real-world impact. Youll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted forward-thinking leader in the electrical industry. You will advance a safer more reliable and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. Were big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.
Join S&C to make an impact on tomorrows energy challenges and become an employee-owner!
Hours
- 8:00 am 5:00 pm (Mon-Fri) Hybrid
Compensation
At S&C we are dedicated to providing competitive and equitable compensation for all our team members and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $87740 - $116260.80. Individual pay within this salary range is determined by several compensable factors including performance knowledge job-related skills and experience and relevant education or training. This role is also eligible for S&Cs annual incentive plan (AIP) subject to eligibility criteria.
Join Our Team as a Senior Desktop & Network Support Analyst!
We are seeking a highly motivated and accomplished Senior Endpoint Support Analyst with proven expertise in Microsoft 365 Azure Intune Apple Management (JAMF) Ansible Tower and Cisco network environments as well as PC hardware. The selected candidate will become an integral member of a high-performing cross-functional team with minimal supervision dedicated to supporting over 3000 client computers printers and mobile devices across 19 offices in six countries. The ideal professional for this position will demonstrate approachability accessibility and a sincere commitment to empowering end-users to maximize their technology experience. Exhibiting both professionalism and a strong sense of urgency the successful candidate will balance technical proficiency with empathy and patience excelling in communication prioritization and people-focused service delivery.
Key Responsibilities:
- Administer and maintain Endpoint environments with 3000 devices ensuring optimal performance and reliability.
- Proven expertise in managing OS iOS Linux imaging patching and automated software deployment processes to streamline device lifecycle operations.
- Develop and maintain automation scripts using PowerShell Linux or similar tools to improve operational efficiency.
- Experience implementing and supporting endpoint security technologies (BitLocker/FileVault EDR/AV MFA vulnerability management).
- Provide expert support for hybrid and cloud environments including Microsoft 365 Intune and Azure.
- Lead complex technical projects and initiatives driving continuous improvement and innovation in Endpoint management best practices.
- Respond to high-priority incidents perform root cause analysis and implement corrective actions to prevent recurrence.
- Collaborate with internal stakeholders to align Endpoint Support strategies with organizational goals and compliance requirements
What youll Need To Succeed:
- Bachelors Degree in Computer Science Information Technology MIS or equivalent work experience
- 5 years of relevant experience
- Expertise in PowerShell and scripting practices.
- Proficient in knowledge of Microsoft Azure and Intune.
- Proficient in Microsoft Intune MDMMDA.
- Proficient in VMware vSphere technologies and best practices.
- Demonstrated ability to communicate effectively and professionally.
- Expertise in configuring and supporting Windows/Linux/MacOS/JAMF and Microsoft 365 products.
- Strong customer service orientation with a keen attention to detail.
- Proven problem-solving and analytical skills.
- Ability to work independently with minimal supervision in a fast-paced environment.
- Highly self-motivated and skilled at empowering a highly collaborative team.
- Demonstrated leadership and teamwork skills.
Preferred:
- Certification in current Microsoft client technologies is highly desirable.
S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age color disability gender national origin race religion sexual orientation gender identity protected veteran status or any other classification protected by federal state or local law. If you are an individual with a disability and need an accommodation to complete the application please email us at.
No fixed deadline
#LI-KD1
Required Experience:
Senior IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
S&C Electric Company is a global provider of equipment and services for electric power systems. Founded in 1911, the Chicago-based company designs and manufactures switching and protection products for electric power transmission and distribution.
