Senior Network Operations Specialist

Our story

At Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Our Values:

Champion People be empathetic and help create a place where everyone belongs.

Grow with purpose Be inspired by our higher calling of improving lives.

Be Alight act with integrity be real and empower others.

Its why were so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health wealth wellbeing absence management and navigation.

With a comprehensive total rewards package continuing education and training and tremendous potential with a growing global organization Alight is the perfect place to put your passion to work.

Join our team if you Champion People want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at .

Senior Network Security Administrator/Operations Analyst

Shape the Future of Network Innovation: Join Us in Pioneering Secure Scalable Solutions Across the Cloud!

Are you a security-minded individual looking for a new role

About the Role

The Senior Network Security Analyst develops and delivers solutions that protect enterprise systems applications.

Responsibilities

• Monitor network and infrastructure health using NMS tools (SNMP Thousand Eyes Kentik)
• Perform alert triage event correlation and escalation following runbooks
• Troubleshoot routing switching firewall and WAN issues using CLI
• Support Juniper and Aruba switching environments
• Monitor firewall and IDS activity and escalate suspicious traffic
• Support SD WAN (Silver Peak / Verizon managed) Megaport and cloud connectivity
• Perform device onboarding IPAM updates and CMDB maintenance
• Execute standard changes and maintenance activities
• Validate configuration backups patches and vulnerability remediation
• Maintain ticket documentation and incident communication
• Create and update operational runbooks
• Participate in or lead major incidents (Senior role)
• Coordinate with vendors and service providers
• Firewall rule implementation VPN Global Connect troubleshooting and software upgrades.
• Create new VPNs for new client requirements
• Ability to take initiative to communicate interact and collaborate with others to ensure that all aspects of a task are addressed
• Assist in Change and Incident management
• Work with technical and business units across the organization as an operational reference point offering advice support and guidance on network issues
• Ensure regular / recurring tasks and activities are managed efficiently and within defined time constraints
• Own Juniper and Aruba switching platforms in operations
• Support ClearPass IPAM and Megaport connectivity
• Validate patching vulnerability findings and security posture impacts
• Ensure UPS power dependencies are monitored and understood

Requirements

Bachelors Degree or minimum 5-7 years equivalent Work Experience

5 years in Network Operations or Enterprise NOC

Strong experience with Juniper Aruba firewalls IDS

Proven troubleshooting using packet capture logs telemetry

Experience with SD WAN (Silver Peak) and provider managed WANs

Strong understanding of cloud networking fundamentals

Excellent incident communication and stakeholder management skills

Demonstrated leadership under pressure

Understanding of networking fundamentals (routing switching protocols)

Experience with SNMP telemetry NetFlow concepts

Experience or exposure to Juniper and/or Aruba switching

Firewall log interpretation and packet capture awareness

Strong written and verbal English communication

Willingness to work rotating shifts

Hands on experience managing cloud-based firewalls preferably Palo Alto Networks

Solid understanding of routing protocols and concepts must have

Basic troubleshooting of Linux and/or Windows Server operating system

Benefits

We offer programs and plans for a healthy mind body wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options wellbeing and support programs retirement vacation and sick leave maternity paternity & adoption leave continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight you understand that should you be made an offer it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists credit check and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued respected and supported. We know that diverse teams are stronger more innovative and more successful.

At Alight we welcome and embrace all individuals regardless of their background and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter more inclusive future.

As part of this commitment Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring reasonable accommodation is needed please contact .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex race color religion creed national origin ancestry age physical or mental disability medical condition pregnancy marital or domestic partner status citizenship military or veteran status sexual orientation gender gender identity or expression genetic information or any other legally protected characteristics or conduct covered by federal state or local addition we take affirmative action to employ disabled persons disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs practices and observances unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.

We offer you a competitive total rewards package continuing education & training and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.