Patient Care Coordinator

About Porch Light Health:

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion respect and honesty. Our team believes that addiction is a chronic relapsing brain disease and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionatePatient Care Coordinatorto join our growing team in a fast-paced dynamic medical setting.

This is a rover position between the following locations: Northglenn Lakewood Englewood and Aurora clinics.

Location:Porch Light Health Clinic in Denver Region CO

Job Type:
Full-Time

Pay:
$19 to $23 per hour (based on education experience and location)

Hours:
40 hours per week M- F and Saturday Rotation

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Responsibilities and Duties

• This is the entry level position where the focus of training is on developing and Demonstrating competencies of supporting professional staff by
• Scheduling patients
• Collecting vitals and other information
• Answering phones
• Directing patients
• Admitting and registering patients
• Data and record keeping (computer)
• Building maintenance and cleaning
• Communication with medical staff
• patient centered care and customer service
• Additionally staff will need to demonstrate a high-level broad understanding of MAT Harm Reduction Low Barrier/High Access HIPAA OSHA and safety practices verbal de-escalation and crisis intervention.

Qualifications and Skills

• Previous medical clinic and/or addictions treatment experience preferred
• In some cases experience can be substituted for education requirement
• Basic computer skills

• Reliable transportation
• Proper time management
• Reliable and Dependable
• Ability to work independently

Ability to Navigate Multiple Patient Medical Record Platforms:

Capable of learning and adapting to various patient management systems.

Strong Communication Skills:

Able to communicate effectively with patients insurance companies providers and coworkers in a professional manner.

Time Management Skills:

Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability:

Must be reliable punctual and willing to travel to multiple rural locations as needed.

Transportation:

Reliable transportation is required for travel between clinic locations.

Job Requirements:

Education:

High school diploma or equivalent.

Experience:

At least 1 year of experience with EMR systems is preferred.

Previous experience in a medical or clinical setting particularly addiction medicine is a plus.

Valid Drivers License

Work Setting:

In-person at the clinic.

Rover to Regional Clinics

Work Hours:

8-hour shifts 40 hours per week.

Saturdays required.

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However if the position has not been filled PLH may keep the application period open longer.

Required Experience:

Junior IC