Product Line Manager AI Meridian or Chubbuck

Primary Function:

As a Product Line Manager - AI you will play a pivotal role in shaping our innovative product solutions that directly impact the lives of our members. You will drive the product roadmap for your product line by collaborating with internal stakeholders and external partners. Positioned uniquely within the organization you will have the opportunity to drive change develop innovative products and enhance both member and employee experiences within your assigned area of focus.

Duties and Responsibilities Include:

• Develop a deep understanding of member needs propensities expectations and trends utilizing both quantitative and qualitative research.
• Promote a culture of collaboration and data-driven decisions.
• Stay current on market trends competitor analysis regulatory changes and industry benchmarks.
• Partner with all areas of the credit union to explore develop and implement new products and experiences.
• Work cross-functionally with business leaders marketing IT and risk on go-to-market strategies product campaigns and promotions and target audience & product outreach.
• Identify members and future members needs.
• Develop and maintain systems to continuously collect and incorporate community feedback into product ideation development and enhancement.
• Conduct regular community outreach through surveys focus groups and community partnerships to gather insights and ensure inclusiveness in product offerings.
• Lead the ideation and articulation of innovative products that align with company goals and member needs.
• Lead channel product strategy roadmap and prioritization to drive business and member value.
• Collaborate with cross-functional teams (including marketing lending and support services) to ensure seamless product development from ideation to launch.
• Mentor and support other product managers and team members in product development processes.
• Monitor market trends competitor trends and evolving user preferences to ensure products remain competitive and adaptable.
• Drive improvements in existing products and experiences or retire products and experiences as the credit union deems necessary.
• Conduct ongoing product evaluations and performance assessments to ensure products are meeting business objectives and user expectations.
• Analyze product performance data user feedback and market trends to measure product success and identify areas for improvement.
• Develop reports and presentations for leadership highlighting key performance metrics and actionable insights for future product iterations.
• Identify opportunities for product improvement and propose actionable solutions that enhance product functionality and user satisfaction.
• Collaborate with data and analytics teams to measure and monitor key performance indicators (KPIs) and user metrics.

Qualifications:

Bachelors degree is required with a degree in Business Marketing Finance Product Management Project Management or related field; MBA preferred. 7 to 9 years of experience required with product management financial services project management or innovation roles. Expertise in product performance analysis and the ability to assess effectiveness. Strong understanding of Product Lifecyle Process. Excellent communication and presentation skills with the ability to translate complex data and insights into actionable strategies and translate ambiguity into innovation. Effectively adjusts to changing and evolving priorities and expectations. Demonstrates decisiveness integrity flexibility and critical thinking that advances team department and organizational success. Proven leadership skills with the ability to mentor and guide junior team members and the ability to manage complex and sophisticated product portfolios.

Performance Standard:

A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Dedicated to serving our internal team members and holding team accountable for the Credit Unions service standard. Be able to diagnose and solve complex problems. Professional appearance and dependable with attendance quality and quantity of work performed. Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Physical Requirements:

Perform tasks requiring manual dexterity (processing paperwork filing stapling sorting collating typing counting cash etc.).

Sit for extended periods of time.

Lift 20-40 pounds of applicable supplies including but not limited to copy paper cash drawers marketing material etc.

Repetitive motion using wrists hands and fingers.

Reach keyboards.

Ability to operate basic office machines (calculator computer telephone copy machine fax machine etc.).

This role offers benefits including:

• Competitive Pay
• Medical Dental & Vision Insurance
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at Idaho Central Credit Union to obtain employment.

Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex age disability protected veteran status or other characteristics protected by law.

Required Experience:

Manager