Housing Services Administrative Secretary

• Graduation from high school including or supplemented by courses in typing keyboarding word processing and/or use of computer data entry devices; and
• Three years of clerical experience in a business environment or an equivalent combination in which each additional year of education can be interchanged for one year of experience.
• Ability to type at 40 WPM

• Candidates for positions in this class must pass a post-employment offer physical examination and drug screen. Ability to pass a background check.
• A minimum typing speed of 40 wpm.

COMPLETION OF TYPING TEST:

Please go toto complete a free5-minutetyping test(the site defaults as a1-minutetest but you will need to change this to 5 minutes).On the site you are able toPersonalize Results. Please type in your first and last name as it appears on your application.The online typing test can be accepted if it is from this site only and witnessed by another person.Results printed from the testing website must meet the following requirements.Submitted exam results must show:

• Net number of words typed (Speed).
• Show that you completed aFive-minutetimed test.
• Your name (on the site you are able to Personalize Results. Please type in your first and last name as it appears on your application)and the date the exam was completed.
  • Name and date must be shown on the printed results from the testing website not handwritten or added by someone. Again you can Personalize Results on the site.
• Witness signature witness printed name and valid email address for the witness. Witness must be age 18 years or older.
  • If you do not have printing capabilities please email your results to and your witness. Your witness may then Reply All to the email stating their name and that they witnessed you completing the online typing test on the specified date. It is your responsibility to make sure your witness respondsby the exam deadline.
• You mustsubmit exam results to the City of Des Moines Human Resources Department via email () by the application closing date and time. Passing score is 40 net words per minute (Speed).
  
  IN LIEU OF THE TYPING TEST: Applicants must currently hold a City of Des Moines Civil Service position requiring a typing speed of 40 WPM or higher OR have previously taken the online timed typing test resulting in a score of 40 WPM or higher within 1 YEAR of the application deadline. Applicants are required to contact the Citys Human Resources Department at or by email atto attach a previously submitted typing test to their current application by the application deadline.

• Maintains a variety of office records.
• Tracks Housing Assistance Payment Contracts.
• Generates a variety of logs compiling tabular data and inventory and complaints reports.
• Prepares and transcribes oral written and machine dictation of letters newsletters inspection letters complaints contracts and memoranda.
• Composes letters of a routine nature. Types letters and documents to landlords and tenants.
• Performs varied administrative duties with respect to housing assistance programs.
• Collects program information by conducting surveys and disseminates program information both orally and in writing.
• Acts as office receptionist greets and assists the public answers telephones takes complaints and routes callers to appropriate personnel.
• Opens and closes Work Orders in the computer system.
• Performs various clerical duties such as photocopying filing sorting mail completing mailings and performs other related duties as required.