Data Scientist

New York City, NY - USA

Monthly Salary: $ 160 - 200

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Highbeam is building the future of business banking and cash management.

Our platform combines AI agents automated financial workflows and integrated financial products that save brands time and money.

Customers have generated billions in sales and include well-known brands such as Cuts Tushy NYON Sabah Still Here Alice Mushrooms Original Grain birddogs and more.

Our team includes alumni of Shopify Square Toast Rippling and McKinsey.

Weve raised $42M in equity from Acrew FirstMark Mayfield and Two Sigma Ventures.

About this role

We are looking for an experienced data scientist to help build the analytical engine behind how we understand customer health behaviors product usage success patterns and risks across our portfolio of e-commerce brands.

This role blends data science customer analytics financial analysis and market insights to answer complex questions about how brands grow what drives profitability and where the market is headed. Youll work cross-functionally with Engineering Product CS GTM and Capital to explain why customers perform the way they do and how Highbeam can better serve them.

If you love turning messy real-world data into crisp insights building heuristics for what good looks like and uncovering the drivers behind customer success this role is for you.

What youll do

Build a deep data-driven understanding of each customer

Analyze customer-level financial health including revenue consistency margin structure cashflow marketing efficiency inventory cycles capital usage and risk indicators
Create customer health scores segmentations and heuristics that the entire company can rely on
Identify early signs of distress churn risk and growth potential

Build portfolio level intelligence

Conduct quantitative research across the entire platform and market sector to understand themes in e-commerce: revenue volatility seasonality acquisition dynamics category-level differences margin pressures discounting trends etc
Benchmark customers against peers to define healthy vs unhealthy patterns

Produce insights that guide customer-facing teams

Partner with CS GTM and Capital teams to analyze behavior across segments identify high-value opportunities and explain customer challenges
Build reporting and dashboards that reveal patterns in product usage financial outcomes and customer lifecycle journeys
Surface actionable insights to improve activation and strengthen customer relationships

Translate insights into strategy

Inform underwriting models with customer behavior and financial patterns
Partner with Product to define metrics craft intelligence features and identify opportunities for automation and ML
Enable GTM to tell more compelling customer stories grounded in data

Qualifications

Required

5 years experience in customer analytics data science financial analysis or a related quantitative field
Strong background in statistics machine learning computer science or quantitative discipline especially with large data sets. Comfortable working with messy real-world data is a must
Experience analyzing customer behavior product usage lifecycle metrics or financial/transactional datasets
Ability to synthesize complex data into clear insights and compelling narratives for non-technical audiences

Familiarity with e-commerce fundamentals (conversion CAC LTV margin structure inventory cycles) or strong willingness and ability to become an expert quickly
Comfort working cross-functionally with Product CS or GTM teams

Preferred

Experience with fintech e-commerce lending or D2C businesses
Background in FP&A or consumer insights research
Experience leading open-ended financial market research and generating useful insights
Experience launching a public facing data visualization or DaaS product is a plus

Youll thrive at Highbeam if...

You love working in-person with a high-performing team
You enjoy working in an idea-meritocratic low-ego environment
You are proactive and self-directed and you excel in ambiguous fast moving environments
You care about delivering a polished customer experience
Bonus: You have experience working in fintech AI or early-stage startups

What we offer

Chance to join the founding team of a well-funded startup chasing a huge opportunity
Competitive salary and meaningful equity
Great location: Our NYC office is in NoHo a short walk from the ACE BDFM NQRW 1 6 trains. Our Toronto office is downtown near Osgoode Station.
Generous PTO
Comprehensive health & benefits package
Stipends for lunch commute wellness and purchasing customer products
Yearly offsitemost recently we went to Mexico City!

Required Experience:

Highbeam is building the future of business banking and cash management.Our platform combines AI agents automated financial workflows and integrated financial products that save brands time and money.Customers have generated billions in sales and include well-known brands such as Cuts Tushy NYON Sab...