Customer Relationship Manager
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Job Location:
Greater Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Customer Relationship Manager at Together Money you will work as part of our fantastic Direct Sales team supporting customers. You will be taking inbound calls from potential customers establish what the Customer requires and then make appointments for the Business Development Managers & Mortgage Advisors to support the Customers further. You will also make proactive outbound calls to existing customers who may be i.e. coming to the end of their mortgage term or looking to refinance etc with the view to getting repeat business.
This role is focused on providing an exceptional customer experience and supporting the sales team to deliver against our lending goals.
We want you to have a long career with us. We promote from this team and you will have the opportunity to go down multiple career avenues one of which includes gaining qualifications in Mortgage Advice Practice (CeMAP).
As a Customer Relationship Manager we are looking for you to:
- Make warm outbound calls to existing customers to fact find about additional lending we maybe able to offer them
- Take inbound calls from new customers and make appointments with the most suitable Business Development Manager or Mortgage Advisor
- Have an appetite to learn about Togethers products and underwriting criteria (you would be given full training) so you are able qualify a customers suitability for a loan with Together
- Consistently provide a high level of service to all customers to maximise the potential from each call and help customers achieve the bet outcome
- Ensure all policies and procedures are adhered to with all contacts so that regulatory requirements are met
Qualifications :
- Ideally experience of generating new Sales leads and creating sales appointments
- Strong interpersonal and communication skills
- We can provide a career; Ideal candidates will want to progress and develop the skills that we can give you.
- Full use of Microsoft suite of products
Please note that shifts alternate between 9am - 5:30pm and 10:30am to 7:00
Additional Information :
If you feel you have some of the skills mentioned above but not all please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Together embraces diversity and inclusion and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds perspectives and skills.
If you feel youd benefit from any support or reasonable adjustments during any stage of the recruitment process please dont hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process.
Click here for more information on our Recruitment Process
Please note that all successful applicants will undergo relevant employment reference financial and criminal record checks.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
Benefits of working at Together26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidaysFree access to company holiday homesBuy & sell holidaysDiscretionary annual bonus plus an additional Shared Reward BonusMatched pension contributionH ... View more
