Wellness Concierge
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The primary role of a Wellness Concierge is to enhance the overall well-being of Layan Life guests by providing personalized recommendations coordinating wellness activities and ensuring a seamless and memorable guest journey from pre-arrival arrival in-stay departure and post-departure to maintain long-term relationships with the guests.
Key responsibilities:
- Presenting Layan Life assets as a world class wellness center that curates personalized wellness transformational programs
- Full Guest Experience: Be skilled at providing exceptional customer experience
- Co-ordinating pre-arrival wellness assessments with Layan Life Manager to understand the guests health and wellness goals
- Coordinating wellness activities and appointments to optimize the guests schedule
- Being available to answer any questions or concerns related to the guests wellness journey
- Increasing the capture rate of inhouse guest to Layan Life services and optimize revenue
- Ensuring that Layan Life marketing and promotional materials are strategically placed in guest rooms and resort to encourage guests to book Layan Life
- Maintain excellent relationship with departments with high guest engagement to ensure that that they are suggesting Layan Life to new arrivals during check-in concierge interactions and other touchpoints.
- Providing information on our resort wellness activity resources such as yoga hiking and biking trails.
Qualifications :
- Medical and wellness background with outstanding interpersonal and communications skills and are ready for a new challenge
- Vibrant personality and a can-do attitude
- Proficient at delivering a high-end meet and greet service working efficiently and professionally at all times
- Excellent verbal / written communication skills
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Athenahealth
- Assisted Living
- Computer Skills
- Microsoft Publisher
- Triage
- Health Coaching
- Workers' Compensation Law
- Case Management
- Benefits Administration
- Memory Care
- Word Processing
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
