Dispatcher

Boulder, CO - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Provide the highest level of customer service and satisfaction
Communicate and interact with customers as well as internal team members to ensure proper order status delivery arrangements and service
Receive any incoming customer service calls and emails
Schedule and coordinate all service calls and adjust drivers daily schedules as required
Monitor drivers throughout the day via the dispatch system
Create the next day driver schedule ensuring customer needs are met
Add new customer jobs and tickets to the computer system (TCR)
Conduct job service checks for jobs that have been out for 30 days or more
Complete a final edit of each job ensuring the ticket has all the required information for billing
Interact and communicate in a professional and effective manner with all levels of employees management vendors customers and external partners
Perform other functions as necessary or as assigned

Qualifications :

High School Diploma or Equivalent
1-2 years of experience; or any combination of education experience and training that provides the desired knowledge skills and abilities
Strong leadership skills to ensure drivers compliance with direction and assignments
Basic understanding of the geographical area and mapping programs to facilitate efficient routing
Proficient or able to quickly learn dispatch and record-keeping systems such as Paylocity and TCR
General Windows Office Suite experience- Email Excel Word PowerPoint etc.
Ability to work independently with little instruction and adapt to change at a fast pace and under pressure
High integrity and a strong work concept
Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
High degree of energy self-motivation and flexibility
Proven ability to work collaboratively with others
Excellent communication and time management skills
Strong work ethic with a professional positive attitude

Additional Information :

Health/Life Insurance
Career Growth
401(k)
Paid Time Off & Paid Holidays
AWP named one of Americas Greatest Workplaces 2023 and 2025 for Diversity
Salary range $21-$25/hour
4050 hours per week including mandatory on-call coverage as part of scheduled responsibilities with compensation as applicable

AWPSafety is anEqual Opportunity Employer (EOE). Women minorities veterans and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race color age religion national origin sex sexual orientation gender identity protected veteran status or disability.

Remote Work :

Employment Type :

Full-time

Provide the highest level of customer service and satisfactionCommunicate and interact with customers as well as internal team members to ensure proper order status delivery arrangements and serviceReceive any incoming customer service calls and emailsSchedule and coordinate all service calls and ad...

Provide the highest level of customer service and satisfaction
Communicate and interact with customers as well as internal team members to ensure proper order status delivery arrangements and service
Receive any incoming customer service calls and emails
Schedule and coordinate all service calls and adjust drivers daily schedules as required
Monitor drivers throughout the day via the dispatch system
Create the next day driver schedule ensuring customer needs are met
Add new customer jobs and tickets to the computer system (TCR)
Conduct job service checks for jobs that have been out for 30 days or more
Complete a final edit of each job ensuring the ticket has all the required information for billing
Interact and communicate in a professional and effective manner with all levels of employees management vendors customers and external partners
Perform other functions as necessary or as assigned

Qualifications :

High School Diploma or Equivalent
1-2 years of experience; or any combination of education experience and training that provides the desired knowledge skills and abilities
Strong leadership skills to ensure drivers compliance with direction and assignments
Basic understanding of the geographical area and mapping programs to facilitate efficient routing
Proficient or able to quickly learn dispatch and record-keeping systems such as Paylocity and TCR
General Windows Office Suite experience- Email Excel Word PowerPoint etc.
Ability to work independently with little instruction and adapt to change at a fast pace and under pressure
High integrity and a strong work concept
Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
High degree of energy self-motivation and flexibility
Proven ability to work collaboratively with others
Excellent communication and time management skills
Strong work ethic with a professional positive attitude

Additional Information :

Health/Life Insurance
Career Growth
401(k)
Paid Time Off & Paid Holidays
AWP named one of Americas Greatest Workplaces 2023 and 2025 for Diversity
Salary range $21-$25/hour
4050 hours per week including mandatory on-call coverage as part of scheduled responsibilities with compensation as applicable

Remote Work :

Employment Type :

Full-time

Key Skills

Typing
Data Entry
Customer Service
AS400
Transportation Management Systems
Computer Skills
Paratransit
Microsoft Outlook
Computer Literacy
Dispatching
Logistics
Phone Etiquette

Apply Now

About Company

AWP Safety

Unlock Your Career Potential in Traffic Safety with AWP Safety – America’s Leading Traffic Management Company!AWP is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click