Cluster People Operations Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What are we looking for
A Cluster People Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Previous HR managerial experience
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
As a Cluster People Operations Manager you provide HR support and expertise to the leadership and lead supervise and monitor all HR activities at the Hilton Garden Inn and Hampton by Hilton hotels ensuring a great brand-specific team member work experience.
Specifically you will be responsible for performing the following tasks to the highest standards:
- Support the overall management of the hotels by establishing effective working relationships with other departments ensuring a high level of cross departmental collaboration
- Provide and deliver first-class employee relations services to the hotel
- Take ownership of delivering a culture on property that aligns with the brand
- Ensure the payroll function including the payroll budgets and actuals is managed well and in line with local legal regulations
- Control costs when possible and assist in meeting hotel/departmental financial targets
- Manage succession planning with managers
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Assure compliance with all training requirements for team members and ensure team members development
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
