HR Operations Associate

EmployeeLife Cycle Management

• Act as a first point of contact for employee HR queriesproviding clear professional andtimelyresponseandliaising closely with HR Business Partnerson a daily basis.

• Support and process employee lifecycle changes such as new hires transfers job changes promotions and terminationsensuring accuracy and compliance with local requirements.

• Prepare issue and track employee-related documentation including reference letters visa invitation letters employment confirmations and short-term work permit letters.

• Administer employee benefits and HR policies in coordination with HR Partners and external vendorsensuring consistent application and clear employee communication.

• Coordinate immigration-related processes including work permit applications extensions andderegistrationsin line with local regulations.

• Calculate and administer time-off entitlements in line with local labor regulations and internal policies.

• Coordinatebenefitsenrollment activities for new hires and annual enrolment cycles.

• Ensuretimelyandaccuratesharing of employee information with Payroll teams for salary payments and statutory processing.

• Support exit management and offboarding administration ensuring all steps are completed accurately and on time.

• Support invoice management and requisition creation related to HR vendors and services.

• Proactivelyidentifyrecurring employee questions process gaps or operational risks and raise them with HR Business Partners.

HR Systems & General Administration

• Maintainaccurate up-to-date employee data in HR systems such as Workday and iCIMS ensuring data integrity and complianceandtimelyresolution of discrepancies.

• Monitor and manage the HR case management toolresponding to employee inquiries in line with service-level expectations and escalating complex or sensitive matters as needed.

• Ensure adherence to internal HR processes service-level agreements and data privacy requirements.

• Support internal and external audits by providingaccuratedocumentation and data asrequired.

Projects Reporting & Continuous Improvement

• Provide operational support for annual and ad hoc HR projects.

• Prepare andmaintainHR reports metrics and operational trackers for stakeholders.

• Assistwith process documentation process mapping and the maintenance of standard operating procedures (SOPs).

• Identifyopportunities to improve HR operational efficiency data accuracy and employee experienceand proactively suggest improvements.

• Experience in Human Resources Operations/Administration in a matrix international organization

• Familiarity with HR systems and technologiesexperience in process documentation and process mapping is preferred

• Knowledge or practical experience with Hungarian and/or other European employment laws and regulations is agreatadvantage with a willingness to deepenexpertisein this area

• Experience working in aHR sharedservices setup is preferred

• Bachelors or Mastersdegree in any field

• FluentEnglish;Hungarian language fluency isrequired; any other European language is a plus

• Excellent written and verbal communication skillswith the ability to explain HR processes and policies clearly and professionally

• Strong interpersonal skills; approachable credible and able to adopt a flexible approach

• Strong time management skills withprovenability to handle multiple tasks and projectswith strong attention to detail

• Proactive solution-oriented mindset witha strong senseof ownership and follow-through

• Highly motivated self-starter with the ability to work individually or within a team

• Skilled in using Microsoft Office applications including WordExceland PowerPoint

• Stakeholder relationship management experience with a proven record of accomplishment and experience

• Experience in the financial service industry is a plus