Data Entry Specialist

We are seeking a meticulous and detail-oriented Data Entry Specialist to join our team. This position offers an opportunity to gain hands-on experience in structured data management marketing operations Salesforce CRM workflows and reporting systems.

Responsibilities

Primary Responsibility: Data Entry & CRM Management (75% of Time):

• Lead Data Management: Accurately input validate and manage structured lead data from multiple sources into Salesforce ensuring data integrity consistency and usability for downstream campaigns.
• Automation & Process Flows: Map build test and refine automation and data workflows to streamline processes and reduce manual errors.
• Data Entry Excellence: Enter information into computerized information systems with a strong emphasis on precision and accuracy.
• Verification & Review: Thoroughly review and verify input against source documents for accuracy and completeness making necessary corrections.
• Document Management: Maintain document master files for backup and verification purposes ensuring all records are well-organized and up-to-date.
• Data Reporting: Run queries validate outputs and generate reports to support campaign execution performance analysis and decision-making.
• Data Quality & Troubleshooting: Identify investigate and resolve data inconsistencies or errors across systems; proactively flag upstream issues that could impact campaign execution or reporting accuracy.

Minimum Qualifications

• Two years of data entry data operations or related technical experience or equivalent coursework (e.g. information systems analytics computer science business analytics; one year of education can be substituted for two years of related work experience).
• Proficiency in the use of data entry equipment and demonstrated human relation and effective communication skills are also required.
• The hiring department may require a minimum typing ability.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Highly detail-oriented with strong organizational skills.
• Critical thinking and problem-solving abilities with a willingness to ask questions and suggest improvements.
• Comfortable participating in virtual meetings for training and guidance.
• Advanced Excel skills (e.g. lookups pivot tables structured formulas)
• Comfort working with structured or relational data
• Experience with Salesforce or other CRM systems
• Ability to work independently within systems-based workflows
• Exposure to databases automation tools or light scripting (SQL Python R) a plus